Current Known Bugs and Issues for Home Design Story

[amystormy]

I have over 100 neighbors and I can't even get back 5 help requests with building supplies. Seriously??👎Is something not working??? I have the newest version.

[kooky panda]

Try restarting your game or device to see if the items show up.

[argongirl]

I can't transfer my game to my new device. I tried using Restaurant story to transfer. My ID is argongirl, my home is river hollows and value is 1.1 mil

[kooky panda]

I can't transfer my game to my new device. I tried using Restaurant story to transfer. My ID is argon girl, my home is river hollows and value is 1.1 mil

Try using one of the games listed in Post 1:

[iOS & Android] New Login feature in Limited Games!

[jaymcdaid]

Is anyone having problems with Facebook connect. I've tried for weeks and it won't connect. Takes me to Facebook but get blank white screen

[LtwoK]

Not sure if anyone supports this game anymore but I'm looking for assistance.
StormID: LtwoK
House Name: Firstess Manor
Value or Level: around 100
Upon starting the app my house was visible for a moment then faded to the background. Over that was a Level 1 house. I am now unable to access my house at all. I've done a hard start, verified auto upgrades are set. There was an update on Dec 19, 2016 for bug fixes and performance issues. That date coincides with the loss of my house. Hoping someone can fix the error and reinstate my home. Thanks!

[suzyymayy]

In HDS (home design story), there's a task telling me to download an app for one gem... but every time I download that app and go back to HDS, the task disappears, gives me no gems, and tells me to download another app. Is this supposed to be happening or is it just a glitch?

iPhone 6

[kooky panda]

In HDS (home design story), there's a task telling me to download an app for one gem... but every time I download that app and go back to HDS, the task disappears, gives me no gems, and tells me to download another app. Is this supposed to be happening or is it just a glitch?

iPhone 6

iOS players do not receive gems for downloading other applications. These goals have 0 Rewards. There may be a separate goal in your list that does reward gems, please check your goal list.