I noticed everytime I open up Bakery Story you had a neighbor visit you and you should gift them. This happens after I initially open this app and begin sending gifts. When in fact I know my neighbor didn't visit. This neighbor that visited is either away on vacation, no longer playing or broke their phone. We can tell by their star rating declining. If teamlava knows which neighbor visited, then teamlava should write on their wall "If you are having problems accessing your bakery email support@teamlava.com." That way they are helping their longtime customers. That's my 2 cents.