Bought gold but never received it and account has been charged so when do I get it?!!!
Bought gold but never received it and account has been charged so when do I get it?!!!
Try restarting your device. If the gold is still not there, email support@teamlava.com Give them your ID, what happened, and a copy of the receipt.
Whenever you are having issues, try these two things first - restart your device,
and delete and reinstall the app. Your progress is saved on TLs servers.Contact me by PM
Tried all those and it didn't work they are also not responding to my e -mails is this common? How long is to long to wait?
It can take 3-5 business days for a support agent to response to your support ticket.
You should of gotten an automatic email back with a ticket number. If not check your spam folder.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
I paid $49.99 for 1400 gold and did not receive it. I have to wait 3-5 days?Originally Posted by kooky panda
this the 5 times that happen but i didnt reported because i did not how please i need help. i just want to know if i going to get my gold
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