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Thread: Any POSITIVE experiences?

  1. #11
    Banned
    Join Date
    May 2012
    Location
    Somewhere on the Earth
    Posts
    708
    I got super rare in one try!and 4 times!

  2. #12
    Fashion Designer
    Join Date
    Apr 2011
    Posts
    811
    I once had an issue where I bought gold and it didnt get credited to my account immediately. I sent an email to support. Got the standard generic response (basically letting me know they had rec'd my inquiry) and with in a few days received another email that the problem had been resolved and the gold was credited to my account. It was easy and they handled it quickly.

  3. #13
    Farm Supplier
    Join Date
    Oct 2011
    Location
    United States
    Posts
    75
    Quote Originally Posted by khanine View Post
    I'm breeding my fifth Atlantis accidentally lol
    I love that! It's positive...nice.

    I have one..I got my Titan and Planet when I was not trying too hard on the first time.

  4. #14
    Rhino Keeper
    Join Date
    Feb 2012
    Posts
    475
    Actually I've had a few positive ones... When transferring my accounts over numerous times, they were done very quickly, I've had 6 transfers. Another was... Ohh can't put that one in, it's against the rules too. The other one was recieving my gem sales back, it did take 8 months, and endless emails, half of them explaining the same thing over and over and over. But eventually I did get them back. I now have gem sales pretty much every day. Which I was very grateful for.

  5. #15
    Rhino Keeper
    Join Date
    Dec 2011
    Posts
    225
    I lost my phone and was unable to do the transfer of games myself.
    Sent e-mail to them on Friday and received one of the representative's reply on Monday.
    (the auto-reply, I don't count it.)
    He was very sincere and very helpful.
    I replied with my information on Monday; nonetheless, my reply was unable to be read due to some kind of e-mail format.
    So, I received a second mail from this helpful representative on Tuesday.
    I got all my games under the same GC ID back on the new phone on Wednesday.
    I am very satisfied on this. (probably they don't need to check as much information as they need to about gems.)

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