Account Issues With All TeamLava Games

[nikkidlz]

I had this problem as well. Whoever was seeing my bakery spent over $200,000 and over 30 gems. They changed my setup around slightly as well. I would like my money and gems back. Please let me know what I need to do to solve this issue. Thank you.

[CakeJess]

My bakery went down as well. When I was finally able to get into it, I had my bakery plus a BUNCH of items I did not buy all over my bakery. My poor customers can't even get to my tables. My bakery name and neighbors are fine. Just all my money is gone and items all over. My gems appear to be untouched.

Bakery Name: Yummy Treats
Storm ID: CakeJess
Items added to my bakery that I did NOT purchase:

Bread Display x5 40,000 x5
Golden Statue x1 64,000
Dolphin Fountain x1 66,000
Magazine Rack x1 12,000
Flower Vase x2 15,000 x2
Balloons x1 10,000
Hula Hoop Statue x1 32,000
Horizontal Cake x1 44,000
Trampoline Stool x1 7,000
Mermaid Sofa x1 100,000
Hurdle Divider x1 4,000
Pole Vault Couch x1 40,000
High Jump Shelf x1 32,000
Stop Watch x2 14,000 x2
Track and Field Wallpaper x2 5000 x2
Pool Wallpaper x3 6,000 x3

It's like just opened up the decorations tab and clicked on everything coin wise. 683,000 spent by someone else.

[CakeJess]

Forgot to mention I play on an Iphone 4.

[nikkidlz]

I posted above, but forgot to mention that I play from a kindle fire. It appears as if whoever was in my bakery used the gems to instant -cook food. They bought serving tables and appliances with the cash.

[JoeyHoneybee]

What's your device model and Storm8 ID?

Which games displayed the incorrect level?

Try reinstalling the game, restarting the device, and then log back into the games. Post an update in this thread if you're still experiencing issues after reinstalling and restarting again.


What's your device model?

Try reinstalling the game, restarting the device, and then log back into the games. Post an update in this thread if you're still experiencing issues after reinstalling and restarting again.

My storm8 ID is JoeyHoneybee , my dragon story & city story keep level 1 until this morning , my device is IPAD 2 , i restarted my iPad , still kept level 1 ..... Im didnt restore the game , afraid everything will gone , I can't let my Dragon story gone ....... Can help me ?

[JoeyHoneybee]

Sorry , I mean I didn't reinstall my game .

[wenquinn]

OOPS. I play on a kindle fire.

[CakeJess]

I tried to email support but the email was returned to me. Will try again in the morning.

[rosamindie]

i restarted my device but my bakery story is still in level 6 which is suppose to be in level 97 :-(

[wenquinn]

My bakery went down as well. When I was finally able to get into it, I had my bakery plus a BUNCH of items I did not buy all over my bakery. My poor customers can't even get to my tables. My bakery name and neighbors are fine. Just all my money is gone and items all over. My gems appear to be untouched.

Bakery Name: Yummy Treats
Storm ID: CakeJess
Items added to my bakery that I did NOT purchase:

Bread Display x5 40,000 x5
Golden Statue x1 64,000
Dolphin Fountain x1 66,000
Magazine Rack x1 12,000
Flower Vase x2 15,000 x2
Balloons x1 10,000
Hula Hoop Statue x1 32,000
Horizontal Cake x1 44,000
Trampoline Stool x1 7,000
Mermaid Sofa x1 100,000
Hurdle Divider x1 4,000
Pole Vault Couch x1 40,000
High Jump Shelf x1 32,000
Stop Watch x2 14,000 x2
Track and Field Wallpaper x2 5000 x2
Pool Wallpaper x3 6,000 x3

It's like just opened up the decorations tab and clicked on everything coin wise. 683,000 spent by someone else.

I am so sorry... I would be crying. :'( People are so lame for doing this! Now I feel stupid for getting so upset for losing the few items I did. I hope TL fixes this for you! nikkidlz, too! TL needs to find out who did that and ban them!