Results 1 to 7 of 7

Thread: activity using gold instead of coins

  1. #1

    Unhappy activity using gold instead of coins

    i had 18 gold and when i clicked to breed two of my dragons, instead of using my coins, it deducted from my gold, and it now leave it showing -782 gold and because of this, i am unable to do anything in the game because it keeps poping up with a message that says "you don't have enough gold to make this purchase", i can't even collect from anything..
    my storm id is heavenorhell05

  2. #2
    Senior Moderator
    Join Date
    Mar 2011
    Location
    SoCal
    Posts
    7,415
    Try restarting your device, or deleting and reinstalling the game.
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  3. #3
    i'm playing on my ipad2 and i already restarted it, and i've forced shut down of the game, it didn't make a difference

  4. #4
    Senior Moderator
    Join Date
    Mar 2011
    Location
    SoCal
    Posts
    7,415
    I have flagged thus issue over. You can also contact support@teamlava.com Give them all the info you've provided here.
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  5. #5
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    This issue should be fixed.

    Quote Originally Posted by GroupMagma View Post
    This issue should now be resolved, and players should be seeing the correct amount of Gold. Thanks everyone for your patience.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #6
    thank you for fixing this issue, but now it seems there is a new bug.. as soon as this was fixed, i bred two of my dragons, which are still showing as breeding, but when i click on the den, it doesn't give me an egg, or even show a clock to show how much longer they will breed for.. it just shows me the info and move options.. what's going on now?

  7. #7
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by heavenorhell05 View Post
    thank you for fixing this issue, but now it seems there is a new bug.. as soon as this was fixed, i bred two of my dragons, which are still showing as breeding, but when i click on the den, it doesn't give me an egg, or even show a clock to show how much longer they will breed for.. it just shows me the info and move options.. what's going on now?
    Go visit a neighbor to make sure you are still synced with the servers. Then come back and see if this fixes the issue.
    If not, try force closing your game or restarting your device.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •