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Thread: Read this if you are going to purchase gold in DS

  1. #1

    Thumbs down Read this if you are going to purchase gold in DS

    I bought 120 gold with $4.99 on 6/10 and i've passed the payment confirmation page. I saw 120 gold added to the game but it was going nowhere after a min or so, and then a out of sync message pop up.

    I tried all suggestion given by TL but still no luck, I wonder if this should be a server synchronize issue but TL didn not admit it, I also provided the receipt from itunes and asked for the full history of my gold consumption since the purchase. But eventually TL told me that I used up all 120 gold for speeding up the breeding, I*don't know if he/she has ever played any story game, we use the gold from time to time to speed up hatching and breeding, and we can gain extra gold from neighbor and by completing goals, TL should show me the full history of the gold consumption rather than just say without any evidence, right?

    Until now I did not get a satisfactory reply from TL and it's just wasting my time to argue for just 120 gold. TL, you have created a great game but if you dont have any evidence to prove that i used all the gold, your team should acknowledge the system deficiency and stop selling any gold to make money!!!!!*

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    You can reply back to the last email support sent you and ask for a breakdown of how the gold was used.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    Quote Originally Posted by kooky panda View Post
    You can reply back to the last email support sent you and ask for a breakdown of how the gold was used.
    Yes, I did replied back and asked for the breakdown but they did not provide it till now. So I wonder if they got a sort of server problem during my purchase and lost the record.......

  4. #4
    Rhino Keeper
    Join Date
    Jan 2012
    Posts
    132
    Yeah with all these horror stories floating around plus people accidentally losing goals/gems in their games I am definitely never buying anything from TL. No credibility.
    Good luck with your situation ): Hope it gets resolved quick

  5. #5
    Farm Supplier
    Join Date
    Jun 2012
    Posts
    95
    Quote Originally Posted by rooncake View Post
    Yeah with all these horror stories floating around plus people accidentally losing goals/gems in their games I am definitely never buying anything from TL. No credibility.
    Good luck with your situation ): Hope it gets resolved quick
    Agreed. You would think that paying customers would get priority treatment but they don't. I certainly won't be paying anything unless conditions improve.

  6. #6
    Rhino Keeper
    Join Date
    Feb 2012
    Posts
    475
    Ohh I knoooow!!! This happened to me. Lost 60 gold- they told me I'd spent it as well. B B B balony.

  7. #7
    Farm Supplier
    Join Date
    Apr 2011
    Posts
    50
    panda_queen, thank you for the report. I will also never buy gold from TL again. Besides that, I've bought gold for ZS2, which is pretty easy to spend on rubbish accidentally clicking on something. And the final point: after few months of playing the game begins to be REALLY boring. Nowhere to expand, nothing to do except collecting coins. Are you sure you really want to spend real money on it? DS - I've spent over 100 gold speeding up the breeding times in order to get wild dragon which is 3 hours breeding time, and I spent all my gold, which was not bought but earned. And of course I didn't get this dragon. So this is like a casino with a low possibility to win. Never buying gold again.

  8. #8
    Rhino Keeper
    Join Date
    May 2012
    Posts
    103
    I was thinking of buying gold, but maybe i should just wait..

  9. #9
    Guys you will not get anywhere with TL I lost 400 gold bars and an eagle egg and they have told me that they are sorry about this and that nothing can be done. My complaint has been over a month and now the matter has been closed. I am fed up with their lies and excuses and it is about time that they wake up and sort out all their glitches

  10. #10
    Executive Chef
    Join Date
    Apr 2012
    Posts
    3,089
    I might buy 20 gold for a buck at the most

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