Read this if you are going to purchase gold in DS

[kooky panda]

Got the feedback from TL saying that I promptly spent the gold right after I received it. Okay, if it is the case, SHOW ME THE RECORDS, SHOW ME THE COMPLETE BREAKDOWN, my request is very simple, if TL doesn't *have such evidence, just*accept the system deficiency and give me what I supposed to have A MONTH AGO. I will report it as a fraud case to Apple, so any of you that had the same experience, I suggest you do the same and let Apple get involved in this matter.
TL is making money from this game, they choose to spend effort in designing gold or gem trap rather than improving their system, and now it shows that the system has flaw but the paying customer has to accept it!!!**Now I not only need the gold back, but also a apology from them, they have no creditabilty, no liability, unreliable system stability and poor after-sales service.
And never , never buying gold, gem, or whatever from them, if you do, cross your finger and pray.

Post from DW on your other thread

It looks like you used the Gems for numerous difference benefits. If you still want a list of the items/benefits your Gems were used for, please create a new ticket, send me a private message with the support ticket number, and I'll ask an agent to list everything. It may take some time, since there are a lot of things to list.

[shompy]

I was thinking of buying gold, but maybe i should just wait..

Same here... They should be able to solve any issue... It takes time? Why? What are they doing?
No update, no new quest, not solving bugs... But they are too busy to check this error?

[peteralan]

you are waisting your time TL support are doing nothing about the problems except for making excuses how do you you 400 gold bars and an eagle egg over a month ago just to be told this issue is not resolved with no outcome except for TL doing nothing to resolve the issue. I am really fed up with all the excuses that the give you. JUST sort out the problems so everyone can enjoy the game. I for one am loseing interest quickly

[peteralan]

Everytime the matter has been resolved you have to open up another complaint so that can it be looked into. Just accept that you and I total won;t be getting any refunds back from this people. total waste of time

[takomapet]

Try paying $69.99 for gems, only to have them disappear for purchasing coins? Why would I want to purchase coins in a game where I can earn $50-100K per day? They have fixed the problem...NOW that my gems are gone (Pet Shop Story). And now that I've been without gems for weeks, and at my level, there is nowhere to go without gems, which I was able to buy discounted once a week or more; but now they NEVER offer the discounted rate to me! I'm done as I will NOT pay full price for virtual gems in a shop that can go nowhere else without them!