Can you play on two devices

[smlfrey]

I have a kindle fire and a HTC Sprint phone. When I try to load pet shop story on my phone it starts from level 1 and I want to be able to play my current game where I am level 25. Can anyone help me with this?

[nmishii]

You can only play a game from a single device.

[LynnGrinsted]

I have a kindle fire and a HTC Sprint phone. When I try to load pet shop story on my phone it starts from level 1 and I want to be able to play my current game where I am level 25. Can anyone help me with this?

You can play on two devices, but you play independently with two different IDs.

[prettysup]

So if I changed to a new mobile phone, I have to start all over again??

[Classic70]

So if I changed to a new mobile phone, I have to start all over again??

No, you can transfer your game from your old mobile to your new one

[kooky panda]

So if I changed to a new mobile phone, I have to start all over again??

You can email support@teamlava.com and they can transfer your games. Give them you storm ID, the level of one of the games that you play and the number of gems you have in one of your games.

If you are on a Iphone, Ipad, Touch, or Ipad and you know the UDID numbers for both devices , give support that information


You can also try and transfer yourself. If you are going from Idevice to Idevice and you know the UDID numbers for both:
https://forums.teamlava.com/showthrea...ll=1#post66787

If you do not have UDID number for your old device or if you are transfering from or to an android device you can transfer by Storm 8

https://forums.storm8.com/showthread.php?t=14674


Make sure you download all the games you are playing to you new device, but do not set up a new storm ID.

[prettysup]

Ooh thanks!! Now I feel more at ease when playing