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Thread: Current Known Bugs and Issues for Dragon Story

  1. #111
    Host(ess)
    Join Date
    Jul 2011
    Location
    Australia
    Posts
    24
    Hoping I'm posting this in the right place

    1. iPod touch (gen 4), iOS version 5.1.1
    2. Game version 1.0.3
    3. Problem: I named my island, but when I submitted the name, it cut off half of it. When I tried to correct the name, it said I haven't got enough gold (which is fine, I play other Stories and had expected a charge for re-naming). However, instead of just reverting to the old name, it remained blank. Now it won't let me post or invite neighbours because I haven't got a name, and it won't let me submit a name without charging for gold.

    Please note that I've already uninstalled/re-installed the app and have also tried restarting my device.

    Thanks in advance for any advice

  2. #112
    Senior Moderator
    Join Date
    Mar 2011
    Location
    SoCal
    Posts
    7,415
    Email support@teamlava.com Give them your ID and what's happened. They'll be able to help
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  3. #113
    Host(ess)
    Join Date
    Jul 2011
    Location
    Australia
    Posts
    24
    Will do. Thank you for the speedy reply

  4. #114
    Fashion Designer
    Join Date
    May 2011
    Location
    Netanya, Israel
    Posts
    570
    Quote Originally Posted by kooky panda View Post
    If you are missing gems, try restarting your device to see if they come back. If not, send an email to support@teamlava.com to have them check into your game. They can also give you a list of what your gold was spent on.
    Guess they have the week off. Sent the email three and a half days ago and still no response.

    Does anyone know how much it costs to speed up a habitat? One gold per hour?

  5. #115
    Fashion Designer
    Join Date
    May 2011
    Location
    Netanya, Israel
    Posts
    570
    Still no reply from support. I hate this!

    I'd love to know if anyone else noticed that the price of speeding up a habitat and the amount actually taken is different. It happened to me on two separate devices/accounts when I decided to sell a red in exchange for a purple. The difference in what was posted vs what was taken is huge, I.e. instead of 6 gold they took 60! I just need to know if this has happened to anyone else?

  6. #116
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by Superyalda View Post
    Still no reply from support. I hate this!

    I'd love to know if anyone else noticed that the price of speeding up a habitat and the amount actually taken is different. It happened to me on two separate devices/accounts when I decided to sell a red in exchange for a purple. The difference in what was posted vs what was taken is huge, I.e. instead of 6 gold they took 60! I just need to know if this has happened to anyone else?
    If it has been over 5 business days since you received your automatic email with your ticket number, respond back to check on the status of your request.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  7. #117
    Whenever I open the app on both my iPhone and iPad, it cancels my music playing and completely resets my playlist... I've tried rebooting and it still does it

  8. #118
    Does anyone know why breeding time might change? Reason asking is 4 hours ago I only had 3 hours to finish and now I am back up at 19. The bar at the Island view shows its almost complete.

  9. #119
    Quote Originally Posted by Masocata View Post
    Does anyone know why breeding time might change? Reason asking is 4 hours ago I only had 3 hours to finish and now I am back up at 19. The bar at the Island view shows its almost complete.
    Restarted iPod and it reverted back to the normal time.

  10. #120
    Quote Originally Posted by Superyalda View Post
    Still no reply from support. I hate this!

    I'd love to know if anyone else noticed that the price of speeding up a habitat and the amount actually taken is different. It happened to me on two separate devices/accounts when I decided to sell a red in exchange for a purple. The difference in what was posted vs what was taken is huge, I.e. instead of 6 gold they took 60! I just need to know if this has happened to anyone else?
    What I have noticed is that on expansion, removing trees, growing food and buildings, it is 10 times in gold what the wait time is where as 2 days ago it was 1 gold for every hour of wait time. Example: to expand my Island is 7 hours wait time but to speed it up would cost me 72 gold !?!?

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