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Thread: Another accidental 10 gem loss. If TL does not give me them back I quit.

  1. #21
    Banned
    Join Date
    Jun 2012
    Location
    Asia
    Posts
    325
    Quote Originally Posted by cosmochef View Post
    I just lost 10 "purchased gems" as I was browsing on the decorations. I clicked on the item just to view and I was told my coins are not enough to purchase the item. On the window it says ok. So I clicked ok to finish my browsing. It automatically deducted my gems to purchase the needed coins! I didn't want to purchase the item and was saving my gems for expansion. I can easily earn my coins. How can I get back my gems? This type of purchase is very tricky and deceiving.
    THIS is exactly how I lost 20 Gems the other day.

    I've never lost Gems via other accidental clicks
    because I try my best to be careful.

    Now this deco browsing thingamajig is really misleading.
    Try it and look at the interface.

    JUST DON'T CLICK "OK"!

  2. #22
    Nightclub Owner
    Join Date
    May 2011
    Posts
    7,050
    Just remember to always click the "x" instead of "ok". I have found that when those little boxes appear it is always best to slow down and read what is being asked before clicking anything. I once accidentally spent 24 gems on opening a box in farm because I clicked too fast. I have lost one whole bag of gems as well because of those little traps, including buying coins which traps apparently will never be removed. I have never bought gems, thankfully. And no doubt never will as i would be so petrified of losing them accidentally on something like buying coins... that I'd end up spending them all on something I didn't really want!

    Remember:

  3. #23
    Grand Emperor
    Join Date
    Jun 2011
    Location
    canada
    Posts
    17,430
    The box pop up is misleading because on the other pop ups about updates etc you click ok to close the pop up, but if you click ok on the box one you buy the box. I've done that.

  4. #24
    Executive Chef
    Join Date
    Feb 2012
    Location
    Christchurch, nz
    Posts
    1,347
    Clever.

  5. #25
    Rhino Keeper
    Join Date
    Sep 2011
    Posts
    113
    Oh I never knew that... thank-you for pointing out the difference between the x and ok

  6. #26
    Banned
    Join Date
    Jun 2012
    Location
    Asia
    Posts
    325
    Quote Originally Posted by LynnStorm8 View Post
    THIS is exactly how I lost 20 Gems the other day.
    I've never lost Gems via other accidental clicks
    because I try my best to be careful.

    Now this deco browsing thingamajig is really misleading.
    Try it and look at the interface.
    JUST DON'T CLICK "OK"!


    This screencap says everything.

    There is NO "BUY GEMS" anywhere!

    At least bobbyrae's screencap contains "Buy more Gems"...

  7. #27
    Banned
    Join Date
    Jun 2012
    Location
    Asia
    Posts
    325
    Quote Originally Posted by LynnStorm8 View Post


    This screencap says everything.

    There is NO "BUY GEMS" anywhere!

    At least bobbyrae's screencap contains "Buy more Gems"...
    Whoops! Wrong image...
    Should be this:

  8. #28
    Farm Supplier
    Join Date
    Oct 2011
    Posts
    56
    If they would lwt us find gems while tipping mabee wouldnt lose so many players, and how exactaly do clothes expire fashion? Huh dosnt happen at walmart duhhhhh

  9. #29
    Grand Emperor
    Join Date
    Jun 2011
    Location
    canada
    Posts
    17,430
    The clothes don't go bad at your Wal -mart? Bah well

  10. #30
    Rhino Keeper
    Join Date
    May 2012
    Posts
    106

    Angry

    seriously ive lost 20 and im kinda freakin out it really sucks. honestly don't even get why theres a button to finish the food instantly thats the worst waste of coins there can be. grrr

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