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Thread: Gem lost

  1. 04-07-12, 03:42 AM #1
    joel108
    joel108 is offline
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    Gem lost

    I keep on randomly losing gems its been happening for awhile now I lost about 10 so far. I hope you guys can fix the problem. I'm on android.
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  2. 04-07-12, 09:00 AM #2
    kooky panda
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    The Honorable Panda
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    email support@teamlava.com they can look into your game to find out if you are having issues.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request
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  3. 04-07-12, 09:06 AM #3
    Rachael98
    Rachael98 is offline
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    ! Good old Blighty=)...and here permanenty right now!
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    Provide them with your ID and the game name
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  4. 04-07-12, 07:53 PM #4
    howbout
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    I just mysteriously lost a gem in restaurant story. My ID is howbout. I would like it back.
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  5. 04-11-12, 06:29 PM #5
    unconstructive
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    This is happening to me too. I emailed support and they basically said oh well, too bad for you!
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  6. 04-15-12, 06:25 PM #6
    hmvl
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    Dec 2011
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    touche, I lost 48 gems because team lava made my restaurant open a box as soon as restaurant story opened. I complained to them their reply was that they can't reverse purchaseseven though I didn't purchase an item
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