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Thread: need help

  1. #1

    Talking need help

    I had to get a new device so that started all my games over is there anything I can do to recover my old id and game level I started over but I don't want to lose all my other games what I worked hard on I hope someone can help me.:

  2. #2
    Senior Moderator
    Join Date
    Mar 2011
    Location
    SoCal
    Posts
    7,415
    You can email support@teamlava.com Give them your old devices game ID, in game name, and let them know you want to transfer. They will take you step by step through it.
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

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