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Thread: iPad-specific crash in both normal and VDay versions.

  1. #1
    Rhino Keeper
    Join Date
    Dec 2011
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    California, USA
    Posts
    324

    Exclamation iPad-specific crash in both normal and VDay versions.

    This began with the introduction of St Patrics content, or possibly with the removal of VDay content.

    It affects only the iPad, not iPhone or iPod Touch. I assume because of the screen size/resolution.

    When zooming out, the app crashes as soon as all borders of the shop are inside the screen. As long as the screen is zoomed in, there is no crash.

    Reinstalling (either version) does not solve it. It does not seem to be a memory issue and clearing background apps doesn't help.

  2. #2
    Rhino Keeper
    Join Date
    Dec 2011
    Location
    California, USA
    Posts
    324
    I hope it gets solved because I like to zoom out and see my entire shop when I'm collecting coins. Having to stay zoomed in is irritating to me.

  3. #3
    Senior Moderator
    Join Date
    Mar 2011
    Location
    SoCal
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    7,415
    Try deleting the regular version, and using only the Valentines one. Let us know if it's still happening after that.
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  4. #4
    Rhino Keeper
    Join Date
    Dec 2011
    Location
    California, USA
    Posts
    324
    Yes, still happening. I completely deleted the regular version and also reinstalled the VDay version just in case. Still crashing.

  5. #5
    Senior Moderator
    Join Date
    Mar 2011
    Location
    SoCal
    Posts
    7,415
    What version is your iPad? Even without updating it, have you tried just syncing it lately?
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  6. #6
    Is this crash happening 100% of the time you zoom out until the borders are visible?

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