Current Known Bugs and Issues for Zoo Story 2

[shumba16]

The agents don't seem to reply. I sent an email a month ago. This disappearing animals especially happens with goal reward animals. I'm sitting with a giant turtle in storage saying 0 quantity. Anyone else gotten a response from these agents?
Storm ID Shumba16 on iOS 9.3.1 zoo 2 1.1.3

[kooky panda]

The agents don't seem to reply. I sent an email a month ago. This disappearing animals especially happens with goal reward animals. I'm sitting with a giant turtle in storage saying 0 quantity. Anyone else gotten a response from these agents?
Storm ID Shumba16 on iOS 9.3.1 zoo 2 1.1.3

Please send a private message to me with your support ticket number(this is on the automatic email you received back right after you sent your email)
Click on my name to send me a private message.

( Have you tried deleting and redownloading your game?)

[nicoleml77]

This has happened to me as well! I sent a ticket & they said to wait... Very annoying

[Rynetory2]

This has happened to me as well! I sent a ticket & they said to wait... Very annoying

Sorry about that. Support is doing their best to get to everyone as soon as possible. Please wait a while longer for an Agent to respond to you. Thanks.

[ValentinaColome]

The same happened to me, animals rewarded by goals (penguin, dolphin, lunar dragon) disappeared right after and the ticket (2348183) says they cannot help. Thanks

Please send a private message to me with your support ticket number(this is on the automatic email you received back right after you sent your email)
Click on my name to send me a private message.

( Have you tried deleting and redownloading your game?)