Quote Originally Posted by foveri7176 View Post
Yes I have sent support a email with details of the issues.
My only other option would be to get the Kindle back to factory settings before the update.
I just don't know if I can get back into my BS/RS as I never set a password for that ID
thanks
I wouldnt recomment you setting your device to factory setting until you hear from Support. Please continue to follow up with your email and ticket number with Support. They will be able to assist you on setting password and issues. Thanks.