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Thread: Current Known Bugs and Issues for RS

  1. #231
    New Resident
    Join Date
    Aug 2012
    Posts
    1
    Having serious issues since the upgrade in RS. This morning I was making a lot of dishes...mostly 12 hour dishes and as I tapped the last one, my restaurant went to "processing" and when it came back to normal All of my dishes were ready to serve...even the 12 hr ones. I couldn't understand why but I served them and started cooking more. Left RS to check BS and when I returned to restaurant I realized i only had 6 gems. Before the "processing" I had saved up 40 gems! I emailed support but haven't heard back. Took a mid morning break to serve 2 of the required 8 chocolate milks and start 2 more...that was at 11 am. Just took my lunch break @ 1:45 to be ready to serve up those two chocolate milks and it says they have 2 1/2 hrs left! They are 3 hour dishes. Also my 4 hour scallops say they have 4 1/2 hours left! I am completely flabbergasted! Wish I had never updated!!

    Since update I have had dishes that were already served and on the tables suddenly reappear on the stoves. Things mysteriously get purchased, most of them costing precious gems that I was saving for Christmas decor! I am seriously considering quitting this ame altogether. It is supposed to be fun, not stressful. And it was up until last week.

  2. #232
    Host(ess)
    Join Date
    Aug 2012
    Location
    Virginia
    Posts
    26
    Okay so once again RS will not load. It has been about a week since I have been able to get online.

  3. #233
    i has 50+ gems before the RS down last nite. but after it was up again i only have 5 gems left. Where can I report this.

  4. #234
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by yummycafe1314 View Post
    i has 50+ gems before the RS down last nite. but after it was up again i only have 5 gems left. Where can I report this.
    Send an email to support@teamlava.com
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  5. #235
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    New version update for Regular RS-IOS- version 1.6.5
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #236
    Rhino Keeper
    Join Date
    Nov 2012
    Posts
    198
    This isn't this big of a issue but when I selected a recipe then would select it again it would go to the same recipe I deleted before. When I got the update I would put a recipe in then it would. Take me to the very first recipe instead the one I had selected before

  7. #237
    I'm playing on kindle fire 1.5.5.4 and I do not have the christmas goals or new items. i did get the red christmas oven with 3 recipes. i have installed thanksgiving, halloween and regular and still nothing.

  8. #238
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by kylebusch View Post
    This isn't this big of a issue but when I selected a recipe then would select it again it would go to the same recipe I deleted before. When I got the update I would put a recipe in then it would. Take me to the very first recipe instead the one I had selected before
    What is the version number of the game you are playing? check under menu-help-small number at the bottom of the screen

    Quote Originally Posted by kccreation View Post
    I'm playing on kindle fire 1.5.5.4 and I do not have the christmas goals or new items. i did get the red christmas oven with 3 recipes. i have installed thanksgiving, halloween and regular and still nothing.
    These have not been released to kindle fire yet.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  9. #239
    I consistently get "Restaurant Story is an online game and requires Internet access, but I wasn't able to connect. Please double check your connection and I'll try again" when I am trying to visit my other neighbours and leave them tips. It happens on average every 2 - 5 neighbours (and community members) I visit. I have a new iPhone 5 (version 6.0.1), got it beginning of November and the problem didn't arise until the Team Lava updates happened.
    Also, I always have full bars with my network in Canada, and I'm not on wifi, so I know it's not that.
    Any advice you can offer would be great, I don't want to stop visiting my neighbours!
    My RS version is 1.6.5.

  10. #240
    New Resident
    Join Date
    Dec 2012
    Posts
    1
    Hi I have restaurant story 1.6 and recently you released some new dishes on dec. 6 2012 like gingerbread house, French fries, opinion rings ect... And NONE of the newly released dishes are in my oven tab EXCEPT for the turtle soup. I find it frustrating because without those dishes, I can't participate in any of the Holiday goals! This happened again to me in October of this year. I didn't have the candy corn dish or the mummy pizza. Can you please fix this???

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