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New Resident
upset
Shame on you, I finally decided to buy gems for my grand daughter after playing for two months, I really cant afford to buy your gems but I decided as a reward for her she could buy 24 gems, still double the price of other games, anyway YOU TOOK THEM AND CONVERTED THEM TO COINS WHEN I SAID NO SHAME ON YOU. GIVE ME BACK MY GEMS
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Executive Chef
I'm sorry this happened. Team Lava doesn't refund gems.
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Grand Emperor
Oh that's awful. I feel bad for her
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Host(ess)
Team lava is the most rigid and GREEDY company of all others in my experience .
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