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Thread: Can I get my coins back, please?

  1. #1

    Can I get my coins back, please?

    This morning, when I opened Fashion Story, I lost all the coins I had earned overnight (about 25,000). this is the second time this has happened. I need these coins as I am working on goals with a time limit and will not be able to complete them on time if I don't get my money back.

  2. #2
    Farm Supplier
    Join Date
    Jan 2012
    Posts
    73
    Having the same problem with Restaurant story, It's a well known fault but TL hasn't gotten round to fixing it.

  3. #3
    Grand Emperor
    Join Date
    May 2011
    Location
    USA
    Posts
    10,772
    TL does not refund coins. TL claims that its a display issue and they are computing the total coins correctly in the game. Try restarting the game, oftten the total corrects itself.

    And on RS and BS, it doesn't always seem like the total coins is being corrected.

  4. #4
    Thanks nmishii - I've tried restarting it, I tried it the last time it happened, too. My totals never got corrected and since I am a fairly new player with hardly any cash, I definitely would have noticed if my total had corrected itself to include the missing 20,000 coins at any point in the game. It is definitely not a display issue in my case.

  5. #5
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    I did check today , and TL is still working on this issue.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #6
    Fashion Designer
    Join Date
    Oct 2011
    Location
    Germany
    Posts
    938
    Same Problem here.. Rs and Bs.. But just while playing normal versions. In Valentine Version it works properly.

  7. #7
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by Limaxa View Post
    Same Problem here.. Rs and Bs.. But just while playing normal versions. In Valentine Version it works properly.
    Oh yeah good point, the new valentine games I think had some back-end bug fixes in them.
    Circoit, if you are playing on the regular fashion game, delete that one and download the valentine fashion game . Also the fashion version has corrected the goal requesting issue.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  8. #8
    Thanks Kooky - but I am on the Valentine's version already. : )

  9. #9
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by circoit View Post
    Thanks Kooky - but I am on the Valentine's version already. : )
    okay, TL is working on this. One more thing. If you have any other version of Fashion story, you may want to delete it and only keep the Valentine version
    right now. You can always redownload them later.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  10. #10
    Grand Emperor
    Join Date
    May 2011
    Location
    USA
    Posts
    10,772
    Quote Originally Posted by kooky panda View Post
    okay, TL is working on this. One more thing. If you have any other version of Fashion story, you may want to delete it and only keep the Valentine version
    right now. You can always redownload them later.
    Are they working on it for RS and BS also? Its gotten better, but it isn't fixed.

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