STUPID Pop Up

[daisoo]

AGGGHH.
So pissed right now. The stupid pop-up for the valentine box came up and I was at the corner trying to click for my clothes as they were ready and now I wasted 24 fricken gems (sorry excused my language) I was saving my gems to decorate my store. And it's not even good prize its stupid mailbox.

I don't even buy gems I work hard to get it and it's REALLY frustrating.

Sorry about my rant. Is there anyway to contact TL to recieve my gems back because I worked to hard to get them.

[nmishii]

TL's policy is not refund gems or coins. Many have accidentally bought a box, and have not been refunded. Sorry. Many people have fallen victim to that same gem trap popup you just hit. Hope you got something you can use.

[elixoxo]

The pop ups have really started to get out of control. I'm pretty sure when I open the game I automatically get 5 pop ups in a row now. As for the accidental gem purchase, exact same thing happened to me and I got such a bad item I was def angry to say the least. The confirmation button is long overdue.

[nmishii]

Here's another thread. I know there was another one but can't find it.

https://forums.teamlava.com/showthrea...rap-be-careful!

[daisoo]

Bah, thanks for your replies I'm going to send them a message I was thinking something like this:

Hi,

I worked really really hard to get my gems and I accidentally clicked your popups and I was wondering if I can get them back?

Thanks. Oh and if you can, at least award a person a better gift than 4th place if your trying to trick someone from losing their gems just so you can get money. Okay?


(Sarcasm it cheers me up when I'm angry.)

[lambyo]

You know what's even worse than the 5 pop ups in a row? When you start cooking or ordering, the game stops functioning and you have to close it out and restart! Five more popups! It's starting to really tick me off. I have started playing 2 very similar games from another developer - so far I am very happy with them.

[candyglam]

I've almost clicked it multiple times now, so I'm sure it's just a matter of time before it gets me. I just can't believe they would add something that is so obviously just there to get people to accidentally spend their gems. The mystery boxes are a enough of a rip-off already without making people open them mistakenly!

[julia3032]

I feel another closed for business due to popups and stolen gems weekend coming on...

[hushkat]

It got me too. And I got those terrible steel roses.

[daisoo]

I feel another closed for business due to popups and stolen gems weekend coming on...

I have a feeling too. It at least took them 3 weeks to finally inform their players that they would be converting back to the old system. If a lot of people complain just a day after the changes wouldn't bells be ringing in their heads? Apparently not.

2 days ago I had e-mail them for a another problem and 30 minutes later they had no problem giving me an answer. (Here I thought their customer services were actually getting better) But just yesterday I e-mailed them about the gem trap and I still have not receive an answer. I probably won't hear an answer for a long time, but that's okay, because in return I'll just send them for e-mails.