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Thread: Help! Lost gems!

  1. #11
    I'm missing like 40 Just disappeared overnight

  2. #12
    Rhino Keeper
    Join Date
    Mar 2011
    Posts
    355
    Quote Originally Posted by pinkster73 View Post
    He probably miss-counted

    Yeah, just like we mis-tap.

  3. #13
    Nightclub Owner
    Join Date
    Jan 2012
    Location
    New Hampshire
    Posts
    8,469
    Quote Originally Posted by lizzy309 View Post
    I'm missing like 40 Just disappeared overnight
    That looks to be about the amount of an expansion now, did your Bakery look bigger after you logged in?

  4. #14
    Grand Emperor
    Join Date
    Jun 2011
    Location
    canada
    Posts
    17,430
    Quote Originally Posted by julia3032 View Post
    Yeah, just like we mis-tap.
    I figured it was a misscount because nothing costs 11 gems

  5. #15
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by lizzy309 View Post
    I'm missing like 40 Just disappeared overnight
    Lizzy you can email support@teamlava.com give them your storm ID and the game and they will be able to tell you what happened to your 40 gems.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #16
    Quote Originally Posted by queentina3 View Post
    That looks to be about the amount of an expansion now, did your Bakery look bigger after you logged in?
    I'm already at the biggest size bakery, have been for a while now... Level 96..

    @Kooky Panda, already emailed, just waiting on a reply. Very interested to see where it's gone.

  7. #17
    Grand Emperor
    Join Date
    May 2011
    Location
    USA
    Posts
    10,772
    Quote Originally Posted by lizzy309 View Post
    I'm already at the biggest size bakery, have been for a while now... Level 96..

    @Kooky Panda, already emailed, just waiting on a reply. Very interested to see where it's gone.
    Did you have 8 appliances making a specific dish? You may have instantly finished cooking your food.

    A couple of people posted that they were told by support that their gems were spent on instantly finishing food, and they claimed that was not possible. It seems like instantly finishing food is the default answer for when TL can't figure out what someone spent their gems on either.

  8. #18
    Rhino Keeper
    Join Date
    Mar 2011
    Posts
    355
    Quote Originally Posted by pinkster73 View Post
    I figured it was a misscount because nothing costs 11 gems
    That wasn't at you pinkster....sorry to use your quote, but it was a perfect segue! LOL. That was just at TL in general. It's so shameful that they do this.

  9. #19
    Grand Emperor
    Join Date
    Jun 2011
    Location
    canada
    Posts
    17,430
    Quote Originally Posted by julia3032 View Post
    That wasn't at you pinkster....sorry to use your quote, but it was a perfect segue! LOL. That was just at TL in general. It's so shameful that they do this.
    I know

  10. #20
    Bakery name: Terrific Treats
    Level: 53
    Social Rating: 4 stars

    When I went to build my new candy cane maker, I sill needed 4 paint or 8 gems to complete. I chose to pay the 8 gems, when I did the maker built. When I tried to use my new maker it went back into the box and the game told me I needed 10 paint, 2 springs or 24 gems. It did not refund the 8 gems I had already spent. What's up with that?

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