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Thread: Will not let me place animal from nursery.

  1. #1
    New Resident
    Join Date
    Dec 2011
    Posts
    1

    Unhappy Will not let me place animal from nursery.

    Everytime I try to place it, up pops up a sync error note says ' your zoo is out of sync with the server. We have refreshed your zoo.' It has lasted for few hours. I can't place it and can't start new nursery. I play on an iPad.

  2. #2
    Executive Chef
    Join Date
    Sep 2011
    Location
    Maryland
    Posts
    2,039
    Read here about others who are experiencing it too: https://forums.teamlava.com/showthrea...wly-bornt-baby!!!!!!!!!!

  3. #3
    Banned
    Join Date
    Oct 2011
    Location
    England
    Posts
    3,151
    Quote Originally Posted by mjnewcomb View Post
    Everytime I try to place it, up pops up a sync error note says ' your zoo is out of sync with the server. We have refreshed your zoo.' It has lasted for few hours. I can't place it and can't start new nursery. I play on an iPad.
    Try force closing the app, double tap the home button until the apps are showing at the end of the page, hold on the app until the red minus shows. Close any relevant apps down, or try deleting the app and redownloading, your game is safe on TLs server. Please let us know if the issue continues, thanks.

  4. #4
    Re-downloading the app doesn't replace the 2 animals I've lost already due to this server/sync error.

  5. #5
    Quote Originally Posted by barleycoon View Post
    try force closing the app, double tap the home button until the apps are showing at the end of the page, hold on the app until the red minus shows. Close any relevant apps down, or try deleting the app and redownloading, your game is safe on tls server. Please let us know if the issue continues, thanks.
    obviously the issue continues. Otherwise you wouldn't be getting all of these complaints!!!!!!!

  6. #6
    I have tried all those options and it still hasn't fixed the issue.

  7. #7
    New Resident
    Join Date
    Dec 2011
    Posts
    1
    Yea that did not work try again u r starting to cost me money

  8. #8

    Angry fix didn't work

    Uninstalling and reinstalling from/to my I-Touch didn't get me the 22,500 nor my flying monkey baby back.... nor can i upgrade their habitat (to help reach a goal) since i no longer have 4 flying monkeys!

    I'm guessing my frustration will continue at about 4:30 EST when my Fennec Fox will be ready to be placed... and I won't be able to place it either...

  9. #9
    Reinstalling does not work. iPad.

  10. #10
    Banned
    Join Date
    Dec 2011
    Posts
    1,066
    How about someone that is a Mod or Actually works for TL get's their buns on here and at least tells us that at least the problem is being worked on. OH Wait, it's Holiday time so a "Limited" staff, just not "Limited" enough that they can still screw with what was working yesterday.

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