Yes... I click on the Santa cow,get a hat by mistake and lost 17 gems..so sad that was i saving to buy the Holliday box now can't do...anyway is nothing I can't do to get it back.
Yes... I click on the Santa cow,get a hat by mistake and lost 17 gems..so sad that was i saving to buy the Holliday box now can't do...anyway is nothing I can't do to get it back.
Oh that's terrible. We've all done something like that. I feel bad for you.
I am sorry, but TL does not refund accidental purchases.
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One main reason why I hate team lava. I've wasted over 100 gem over a course of time. It sucks. This exact reason is why they are not getting any of my money. When you master stuff and get 24 buy your box right away. Don't wait.
Thx u..I know they dont refund accidental purchase...it just got me a lil sad cause I was saving it for a box.
I'll never buy gems again.a least it be good if they have a confirm option.
I still love the game.
I've lost about 90 gems by "accident". 2 boxes and one expansion. I would love a confirmation button.
Why is that do you suppose?Originally Posted by kooky panda
I am sorry, but TL does not refund accidental purchases.
I understand not refunding for boxes but this is different
but oh well, sorry, I've purchased lots I didn't want too )=
Because a person could intentionally buy a box, be unhappy with what he or she got, then claim it was an "accident," and demand a refund. A persond could also accidentally-on-purpose buy other things and demand refunds. There is no way for TL to know if someone is being truthful about accidental purchases.
To stop buyer's remorse. But a confirmation would stop any of these accidental purchases.
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