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Thread: Help :(

  1. #1

    Help :(

    Not sure what happen, I can't add text in neighbor's wall. It prompt me "Text inappropriate" when text is only "please add me" and my emoji are not showing up too. 10 Gems also disappear upon naming the shop. Sad.. please help..

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    I tried to post please add me and my went through. Try restarting your game .
    Emojis are having issues right now, TL is currently working on this issue.
    When you change the name of your shop it does cost 10 gems.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    Grand Emperor
    Join Date
    May 2011
    Location
    USA
    Posts
    10,772
    If you're also posting your Storm8 ID in addition to "please add me" then its flagging your Storm8 ID as inappropropriate. There have been a handful of others whose Storm8 ID have been flagged as inappropriate because a few letters in your ID are inappropriate, sometimes not well known.

    Send an email to support@teamlava.com to have it changed. Or, when you post your Storm8 ID, place a space between the p and a and tell them not to include the space.

  4. #4
    Executive Chef
    Join Date
    Jun 2011
    Posts
    1,735
    Now I was wondering why "melodyplace" wasn't working. The post on my wall said that, not melodypalace as your ID actually is. Odd...

    Also, my emoticons are working fine so far.

  5. #5
    Quote Originally Posted by nmishii View Post
    If you're also posting your Storm8 ID in addition to "please add me" then its flagging your Storm8 ID as inappropropriate. There have been a handful of others whose Storm8 ID have been flagged as inappropriate because a few letters in your ID are inappropriate, sometimes not well known.

    Send an email to support@teamlava.com to have it changed. Or, when you post your Storm8 ID, place a space between the p and a and tell them not to include the space.
    You are right��..Thanks!!!I tried posting placing an space between p and a, it went thru.. But if I ask for a change of ID, will all the games update the new id?

  6. #6
    Grand Emperor
    Join Date
    May 2011
    Location
    USA
    Posts
    10,772
    Quote Originally Posted by melodypalace View Post
    You are right��..Thanks!!!I tried posting placing an space between p and a, it went thru.. But if I ask for a change of ID, will all the games update the new id?
    I'm assuming the games will be updated, but don't know for sure. Probably need a mod or someone who has changed their ID to answer.

  7. #7
    Executive Chef ButterPanda's Avatar
    Join Date
    Sep 2011
    Posts
    1,798
    Quote Originally Posted by melodypalace View Post
    You are right��..Thanks!!!I tried posting placing an space between p and a, it went thru.. But if I ask for a change of ID, will all the games update the new id?
    if you have support change your Storm8 ID it will update for all your games on your device

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