Page 1 of 3 123 LastLast
Results 1 to 10 of 24

Thread: Blackouts+Lag

  1. #1
    New Resident
    Join Date
    Nov 2011
    Location
    Arkansas
    Posts
    4

    Exclamation Blackouts+Lag

    Idk if others experience this issue, but the game lags terribly. RestaurNt story does too, but not to this degree, where playing is a chore. And, when I try to visit a neighbor, all the stats stay, but the club is blackedout. And when I go back to my club, same issue persists. I have tried uninstalling, reinstalling, clearing cache, even did a factory reset on my device and same problems. I am on an Ascend II.

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    I am not sure on the Ascend. Have you always had issues, or has this just started? Does you Ascend have the most current version?
    If so you may need to email support@teamlava.com Tell them the issues you are having, your storm ID, the game . Version the game your are playing.
    Version of your nightclub game.

    Try to avoid the words, glitch and bug in your title.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    Nightclub Owner
    Join Date
    Apr 2011
    Location
    ! Good old Blighty=)...and here permanenty right now!
    Posts
    8,575
    *If you get the automated e-mail saying to post here, just reply asking for further Support Desk assistance.

  4. #4
    New Resident
    Join Date
    Nov 2011
    Location
    Arkansas
    Posts
    4
    Yes, always been an issue with both, but it has worsened over time, with every (weekly) update it seems. Restaurant story lags graphicly, but not so much in gameplay, nightclub however, as stated, its a chore lol. I will try support, although I'm sure they will go by protocol "uninstall/reinstall" anywho.

  5. #5
    I'm having the same problem. I can't visit some of my neighbors because I can't see their nightclubs. I hope that Team Lava can get this fixed because I really like the game. I have version 1.0.2. I have an LG Optimus.

  6. #6
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    I will report this over to GM.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  7. #7
    Executive Chef
    Join Date
    Mar 2011
    Location
    The Volcano
    Posts
    3,222
    Thanks, I've sent this over to engineering so they can check out the issue further.

  8. #8
    Executive Chef
    Join Date
    May 2011
    Location
    A bitter and lonely state of cruelty and injustice
    Posts
    1,840
    Quote Originally Posted by kooky panda View Post
    I am not sure on the Ascend. Have you always had issues, or has this just started? Does you Ascend have the most current version?
    If so you may need to email support@teamlava.com Tell them the issues you are having, your storm ID, the game . Version the game your are playing.
    Version of your nightclub game.

    Try to avoid the words, glitch and bug in your title.
    why should you avoid those words?

  9. #9
    Senior Moderator
    Join Date
    Mar 2011
    Location
    SoCal
    Posts
    7,415
    Quote Originally Posted by sterlingempire View Post
    why should you avoid those words?
    I'm not 100% sure on this - but I believe whenever an email comes through with those words, people are typically suggested to visit the forums, where bugs and glitches should be reported.
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  10. #10
    New Resident
    Join Date
    Nov 2011
    Location
    Arkansas
    Posts
    4
    Problem is worsening btw

Page 1 of 3 123 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •