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Thread: "We were unable to send the material to your friend" message

  1. #1
    New Resident
    Join Date
    Sep 2011
    Posts
    5

    "We were unable to send the material to your friend" message

    I keep getting this message "We were unable to send the material to your friend" when I try to respond to material requests. I still sometimes get the one that they have already accepted enough materials today, so I know that's not the problem. Does anyone else get this message? I've tried quitting the game and restarting my device but it doesn't fix it.
    Thanks

  2. #2
    Yes I have been getting this a lot since the latest update. Just one of the irritating glitches at the moment, the constant resyncing is even more annoying.

  3. #3
    Fashion Designer
    Join Date
    May 2011
    Posts
    849
    Have the same problem, particularly bad today, moving bet stories, restarting device, exiting app have not helped at all.

  4. #4
    Me too. In the past, restarting the program would enable me to send the materials. But today, it restarting didnt help. Also, when i click the help faq, it showed me the help faq for farm story.......

  5. #5
    Senior Moderator
    Join Date
    Mar 2011
    Location
    SoCal
    Posts
    7,415
    Ok, can everyone please provide your device, version, and game versions? I'm experiencing this as well, and I will be reporting it. It helps the Dev team fix it faster if they have the info I'm requesting from you.

    Example of mine:
    iPad 2 v 4.3.4 (yes, I need to update lol, it should be 4.3.5 for the newest version)
    RS v 1.2.5
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  6. #6
    Fashion Designer
    Join Date
    Mar 2011
    Location
    A state of utter confusion and total denial
    Posts
    683
    IPad v 4.3.5 iOs
    RS v 1.2.5
    Correct answers - $3
    Thoughtful answers -
    $2
    Wrong answers -
    $1
    Dumb looks - still free


    I am NOT accepting new neighbors, thanks for understanding!

  7. #7
    New Resident
    Join Date
    Sep 2011
    Posts
    5
    Thanks for looking into this.

    Ipod Touch 4th Gen
    v. 4.3.4
    RS v. 1.2.5

    It's also happening in Bakery Story - v. 1.2.5

    Thanks

  8. #8
    Senior Moderator kooky panda's Avatar
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,609
    I am having the same problem on bakery.. Just started last night.
    iphone 4- 4.3.5 playing on 3G and wifi
    bakery version 1.2.5

    Here is the screen I get when I try to send a material gift request to my nbr
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  9. #9
    Fashion Designer
    Join Date
    May 2011
    Posts
    849
    iPad 1, 4.3.3, RS v1.2.5

  10. #10
    Senior Moderator
    Join Date
    Mar 2011
    Location
    SoCal
    Posts
    7,415
    I've also posted this in Bakery Bugs, just in case some people don't play RS to report it here.
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

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