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Thread: "We were unable to send the material to your friend" message

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  1. #1
    New Resident
    Join Date
    Sep 2011
    Posts
    5

    "We were unable to send the material to your friend" message

    I keep getting this message "We were unable to send the material to your friend" when I try to respond to material requests. I still sometimes get the one that they have already accepted enough materials today, so I know that's not the problem. Does anyone else get this message? I've tried quitting the game and restarting my device but it doesn't fix it.
    Thanks

  2. #2
    Yes I have been getting this a lot since the latest update. Just one of the irritating glitches at the moment, the constant resyncing is even more annoying.

  3. #3
    Executive Chef
    Join Date
    May 2011
    Posts
    1,273
    Have the same problem, particularly bad today, moving bet stories, restarting device, exiting app have not helped at all.

  4. #4
    Me too. In the past, restarting the program would enable me to send the materials. But today, it restarting didnt help. Also, when i click the help faq, it showed me the help faq for farm story.......

  5. #5
    Senior Moderator
    Join Date
    Mar 2011
    Location
    SoCal
    Posts
    7,415
    Ok, can everyone please provide your device, version, and game versions? I'm experiencing this as well, and I will be reporting it. It helps the Dev team fix it faster if they have the info I'm requesting from you.

    Example of mine:
    iPad 2 v 4.3.4 (yes, I need to update lol, it should be 4.3.5 for the newest version)
    RS v 1.2.5
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  6. #6
    Fashion Designer
    Join Date
    Mar 2011
    Location
    A state of utter confusion and total denial
    Posts
    683
    IPad v 4.3.5 iOs
    RS v 1.2.5
    Correct answers - $3
    Thoughtful answers -
    $2
    Wrong answers -
    $1
    Dumb looks - still free


    I am NOT accepting new neighbors, thanks for understanding!

  7. #7
    New Resident
    Join Date
    Sep 2011
    Posts
    5
    Thanks for looking into this.

    Ipod Touch 4th Gen
    v. 4.3.4
    RS v. 1.2.5

    It's also happening in Bakery Story - v. 1.2.5

    Thanks

  8. #8
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    I am having the same problem on bakery.. Just started last night.
    iphone 4- 4.3.5 playing on 3G and wifi
    bakery version 1.2.5

    Here is the screen I get when I try to send a material gift request to my nbr
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  9. #9
    Fashion Designer
    Join Date
    Apr 2011
    Posts
    722
    Quote Originally Posted by kooky panda View Post
    I am having the same problem on bakery.. Just started last night.
    iphone 4- 4.3.5 playing on 3G and wifi
    bakery version 1.2.5

    Here is the screen I get when I try to send a material gift request to my nbr

    Same game, same device, same version and same problem...... :-D

  10. #10
    Fashion Designer
    Join Date
    Apr 2011
    Posts
    722
    Quote Originally Posted by xcellent View Post
    Same game, same device, same version and same problem...... :-D
    Arrrggh! I quote the wrong post..... Should be the one nxt to it :"(

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