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Thread: Can I Please Receive My 24 Club Cash Back

  1. #1
    Rhino Keeper
    Join Date
    Aug 2011
    Posts
    115

    Angry Can I Please Receive My 24 Club Cash Back

    I was having connection problems and, when I finally connected, I tapped one time too many and of course, since there is no confirmation dialogue when you make purchases with Club Cash, I ended up purchasing a worthless treasure box (or something) that I NEVER INTENDED to purchase. This was a genuine mistake purchase and I would like a return of the 24 Club Cash and a removal of the item(s) that it purchased because I don't want it/them.

    I'm getting real fed up with games like this that seem to take advantage of situations like this when this could be easily remedied with a simple dialogue box, confirming your use of Gems/Club Cash/Whatever!

  2. #2
    Nightclub Owner bigbux3's Avatar
    Join Date
    Jun 2011
    Location
    Inside My House
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    6,507
    Quote Originally Posted by ST4CoolGames View Post
    I was having connection problems and, when I finally connected, I tapped one time too many and of course, since there is no confirmation dialogue when you make purchases with Club Cash, I ended up purchasing a worthless treasure box (or something) that I NEVER INTENDED to purchase. This was a genuine mistake purchase and I would like a return of the 24 Club Cash and a removal of the item(s) that it purchased because I don't want it/them.

    I'm getting real fed up with games like this that seem to take advantage of situations like this when this could be easily remedied with a simple dialogue box, confirming your use of Gems/Club Cash/Whatever!
    Aw man, another one. Sorry, I really feel for you. Sadly TL would never refund accidental purchases. I've done my share of times.

  3. #3
    Executive Chef
    Join Date
    Apr 2011
    Location
    The magical land of Narnia
    Posts
    1,295
    Quote Originally Posted by bigbux3 View Post
    Aw man, another one. Sorry, I really feel for you. Sadly TL would never refund accidental purchases. I've done my share of times.
    It would be nice of TL if they would get refunds.
    And what ST4CoolGames has said, about having a confirmation dialog box before actually purchasing the item.

  4. #4
    Grand Emperor
    Join Date
    Jun 2011
    Location
    canada
    Posts
    17,430

  5. #5
    Rhino Keeper
    Join Date
    Mar 2011
    Location
    United States
    Posts
    271
    I'm not sure if they can help but next time send an e-mail over to support@teamlava.com! Thanks!
    Last edited by GroupMagma; 08-30-11 at 11:06 AM.
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