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Thread: Can't transfer account to Android

  1. #1

    Can't transfer account to Android

    Hello,

    I had to hand in my phone for repair. So I know have a temporary phone, also Android. I want to tranfs my accounts, bakery story and restaurant story. I followed the steps in this thread: https://forums.storm8.com/showthread.php?t=13227 and this one: https://forums.teamlava.com/showthrea...iginal-Account

    The first one, I can't find the home button or the cog button. The other one, I don't have iOS. I really don't understand.

    Can't I transfer at all? If I get my phone back, they will reset it, is it gone?

    Greetings

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    If you are having trouble transfering yourself, you can email support@teamlava.com and they can transfer for you.
    Give them your games and Storm ID.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    I think the home button may be referring to the home button in the game of the storm 8 game you download.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  4. #4
    Rhino Keeper
    Join Date
    Jul 2011
    Location
    FL
    Posts
    264
    Everything described there is for iphone and ipad. For Android, you have to contact support.

  5. #5
    Fashion Designer
    Join Date
    Jun 2011
    Location
    NorCal, USA
    Posts
    766
    To transfer by Storm8 way, you must have already have setted up your account on your old phone. The UDID transfer is only for iOS devices. Your only option is contacting the support.

    How long is your phone going to be in the shop? is it even worth transferring your account to the temporary phone?

    If you decide to transfer to the temporary phone, you must transfer your account back to your original phone if you want to continue playing.

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