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Thread: Can't get into the game

  1. #41
    New Resident
    Join Date
    Aug 2011
    Posts
    7
    I should also have mentioned in my previous post that this forum was also an issue. Looks like we have identical problems.

  2. #42
    Senior Moderator
    Join Date
    Mar 2011
    Location
    SoCal
    Posts
    7,415
    @JonesyN - can you post your device, it's version number, and the game version number? The more info I can pass on, the (hopefully) quicker TL can sort it out.
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  3. #43
    New Resident
    Join Date
    Aug 2011
    Posts
    7
    Hi, I'm using an iPad 2 and the game version is 1.2.5 - is that enough information? I'm also replying in advanced mode as this seems to be the only way possible as well.

  4. #44
    Fashion Designer
    Join Date
    May 2011
    Location
    Netanya, Israel
    Posts
    570
    I've sent screenshots to support of my Settings-General-About screen.
    Both jonesyN and I are on ipad2.
    I have the updated game (have uninstalled and reinstalled about two times since e problems started)
    And my iOS is 4.3.3 8J2

  5. #45
    Fashion Designer
    Join Date
    May 2011
    Location
    Netanya, Israel
    Posts
    570
    How do I find out the game version?

  6. #46
    Fashion Designer
    Join Date
    May 2011
    Location
    Netanya, Israel
    Posts
    570
    Quote Originally Posted by Superyalda View Post
    How do I find out the game version?
    According to the app store, I'm also running 1.2.5

  7. #47
    Fashion Designer
    Join Date
    May 2011
    Location
    Netanya, Israel
    Posts
    570
    I'm going to check if here's an iOS update. Could be specific to this iOS ... Be back soon ...

  8. #48
    Fashion Designer
    Join Date
    May 2011
    Location
    Netanya, Israel
    Posts
    570
    OK, I'm on my laptop now. There is an iOS update to 4.3.5. After the update I'll let you know if the bug is specific to this iOS.

    It feels so weird typing on keys!

  9. #49
    Fashion Designer
    Join Date
    May 2011
    Location
    Netanya, Israel
    Posts
    570
    Nevermind. I don't think its an issue with the iOS since I've been running 4.3.3 anyway.

    The problem is persisting and here we go into the weekend! I really need assistance fixing this and I know that Jones and I aren't alone.

  10. #50
    Fashion Designer
    Join Date
    May 2011
    Location
    Netanya, Israel
    Posts
    570
    I'm on my pc now and tried to post a message here in the forum in advanced mode. The site didn't reload!

    I'm starting to thing more and more that it's due to a blacklisted provider in the teamlava security settings.

    How can I ping the teamlava servers?

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