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Thread: Can't get into the game

  1. #21
    Fashion Designer
    Join Date
    Jun 2011
    Location
    State of New Jersey! The armpit of America!
    Posts
    780
    Quote Originally Posted by Superyalda View Post
    Looks alright! Thanks for helping out. Wonder what it was ...
    Someone at team lava hiccuped and poof.

  2. #22
    Fashion Designer
    Join Date
    May 2011
    Location
    Netanya, Israel
    Posts
    570
    Happening again today, same exact time!

    Sent GM a message and hoping to get a reply this time.

    Anyone else having a problem like this, beginning at about 1:30am PDT?

  3. #23
    Nightclub Owner
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    Apr 2011
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    ! Good old Blighty=)...and here permanenty right now!
    Posts
    8,575
    Oh dear...

  4. #24
    Fashion Designer
    Join Date
    May 2011
    Location
    Netanya, Israel
    Posts
    570
    I wrote to support. So far only received the template in response. Can someone else who isn't in the USA confirm?

  5. #25
    New Resident
    Join Date
    Aug 2011
    Posts
    7
    Hi I'm in London,England and I've hardly had any access since yesterday. Completely ridiculous, if I do manage to get in it crashes after about 30seconds.

  6. #26
    New Resident
    Join Date
    Aug 2011
    Posts
    7
    I'm using an iPad 2 and the game version is 1.2.5 by the way.

  7. #27
    Fashion Designer
    Join Date
    May 2011
    Location
    Netanya, Israel
    Posts
    570
    glad to hear I'm not alone! I'm also on iPad 2 and fully updated on everything.

    It's still going on today and is making me crazy.

    The problems start an hour or two after the reset. Yesterday it took about 7 hours to get back. Just about the time TL would get to the office. Hmmm...

    Have you sent an email to support?

  8. #28
    New Resident
    Join Date
    Aug 2011
    Posts
    7
    Hi, no I haven't sent anything to support yet, I only noticed it briefly yesterday and until a few hours ago I hadn't had an opportunity to try and play it again, that's when I thought I'd come on here and see if anyone else was having the same problems. So it looks like it could only be us iPad 2 users affected?

  9. #29
    Senior Moderator
    Join Date
    Mar 2011
    Location
    SoCal
    Posts
    7,415
    Just letting you both know, I have reported this. As soon as I know anything, I'll let you know And thanks for giving all the info!
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  10. #30
    Fashion Designer
    Join Date
    May 2011
    Location
    Netanya, Israel
    Posts
    570
    You go girl!
    I've sent emails to support but nothing yet.
    Also messages GM about it. No response yet.

    Jones, could be an iPad 2 issue. Hopefully well find out soon. I can't take this! Btw, are you in any other games? I'm having the same problem in bakery.

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