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Thread: No mastery gem I earned!

  1. #31
    Executive Chef
    Join Date
    May 2011
    Posts
    1,273
    I've reported this to TL support and they said bugs and glitches should be reported to the forum. I'm still getting club cash for level 2 mastery today but I'm not risking level 4 mastery, after all, TL is hardly likely to compensate the cash are they?

  2. #32
    Executive Chef
    Join Date
    May 2011
    Posts
    1,396
    Quote Originally Posted by zoroak View Post
    I've reported this to TL support and they said bugs and glitches should be reported to the forum. I'm still getting club cash for level 2 mastery today but I'm not risking level 4 mastery, after all, TL is hardly likely to compensate the cash are they?
    Well I guess I won't bother reporting to support then, because I'd be really pi$$ed if they won't help me. Guess I'll just stop making drinks that may reach level 2 or level 4 until they have it sorted out.

  3. #33
    New Resident
    Join Date
    Aug 2011
    Posts
    1

    Did not get club cash after mastery :mad:

    Hi,

    I was not given cash for 7 of my drinks after 4 star mastery

    Drinks - avalanche, green glow , flathead, imperial, red and blue, shark bite and tropical storm.

    Screen shot: (no screen shot for avalanche, pls check your system for prooof)

    IMG]https://i596.photobucket.com/albums/tt42/emc420/ba1b3295.jpg[/IMG]













    pls pls Hope to be credited asap

    storm id- 420emc

    thanks in advance

  4. #34
    Rhino Keeper
    Join Date
    Jul 2011
    Location
    Virginia, USA
    Posts
    389
    Check out the thread I started on this. You aren't the only one and they want those screen shots!

  5. #35
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    I am on iphone 4- 4.3.5
    no club cash
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #36
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    420emc---oh great, I have been working on this problem on this thread: https://forums.teamlava.com/showthrea...y-gem-I-earned!

    I will be merging your thread with the current one . thanks for all the screen shots. what i need from you is the device you play on and the version.
    (for example Ipad 4.3.5).
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  7. #37
    Ugh. Just happened to me when I mastered Spartacus. I'm not playing until you fix this.

  8. #38
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by allidock View Post
    Ugh. Just happened to me when I mastered Spartacus. I'm not playing until you fix this.
    what device do you play on? also Version 4.3.5?? (for idevice) The more information we have the quicker finding the problem is.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  9. #39
    Sorry, forgot. iPhone 4, 4.3.5. Thanks kooky!

  10. #40
    Rhino Keeper
    Join Date
    Jul 2011
    Location
    Virginia, USA
    Posts
    389
    Hi kooky! Any word on this? I'm avoiding mastering anything or even getting level 2, until this solved.

    Funny thing happened today, too. I made level 29 and got a notice that a new drink was available. Then, I couldn't find it in book. Now of course I'm having a moment and can't remember the name of the drink. Just FYI. I'm wondering if others are having this problem along with the lack of cash for mastery.

    I'm gonna have to start taking screenshots every time a message pops up!

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