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Thread: Only receiving one plate as a gift after the app store update

  1. #21
    Senior Moderator
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    It seems that originally they appear as only one plate under "Gifts". After I exited and closed the app, waited a bit, and returned, they were all there with the correct plate number.
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
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  2. #22
    Fashion Designer
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    Hmm.. thats strange!
    Master Restauranteur, Gamer and Tennis star

  3. #23
    Rhino Keeper
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    Well, I guess it didn't matter whether you download update from app store. I had stew out with 10 servings left, received a gift of stew and after putting it out, there were still just 10 plates. It is gone now - did the click out of rest. and didn't bring it back. Guess I will just leave gifts until tomorrow.

  4. #24
    Rhino Keeper
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    What does it mean to close the app completely?

  5. #25
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    Quote Originally Posted by gitten View Post
    What does it mean to close the app completely?
    Which device are you on?
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  6. #26
    Rhino Keeper
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    IPhone 3GS

  7. #27
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    Quote Originally Posted by gitten View Post
    IPhone 3GS
    Either double tap the home button, which will lift the items on screen a bit, showing you which apps are running. Hold one down, until it starts shaking with a little - sign in the corner, click that to close apps. If you can't do that, press and hold both the power and home buttons, keep holding through the power off option, until the apple icon appears. Let go, allowing the phone to reset (you won't lose anything on your phone, other then if you have any safari pages open).
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  8. #28
    Rhino Keeper
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    Thanks greygull I just wasn't sure about the tech terms. Grateful for explanation! Will try it!!!!

  9. #29
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    Quote Originally Posted by gitten View Post
    Thanks greygull I just wasn't sure about the tech terms. Grateful for explanation! Will try it!!!!
    If you have any problems, let us know!
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  10. #30
    Rhino Keeper
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    Okay greygull , I can't seem to get these story apps to stop running on my iPad 2. How to you force an app closed on this?I had to walk away for an hour (iPad off) to get RS to reload and fix my dishes. Has to be a faster way, right?

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