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Thread: Lost diamonds

  1. #1
    New Resident
    Join Date
    Jun 2011
    Posts
    1

    Unhappy Lost diamonds

    Hi there,

    Yesterday morning, I had 10+ diamonds, but today my diamonds only left 1. I did not do anything and why my diamonds lost?

    Please check and credit back to me!

    Thank you.

  2. #2
    Nightclub Owner
    Join Date
    Apr 2011
    Location
    ! Good old Blighty=)...and here permanenty right now!
    Posts
    8,575
    For gem-related issues, please contact support@teamlava.com as only they can deal with in-app purchase problems.

  3. #3
    Executive Chef
    Join Date
    Mar 2011
    Location
    San Francisco Bay Area
    Posts
    1,151
    Quote Originally Posted by 42816 View Post
    Hi there,

    Yesterday morning, I had 10+ diamonds, but today my diamonds only left 1. I did not do anything and why my diamonds lost?

    Please check and credit back to me!

    Thank you.
    Try to uninstall and re-install the app to see if that clears that up. If that does not work, you will need to contact TeamLava Support (support@teamlava.com).

    Make sure to include:
    1. Your Storm8 ID
    2. The device and operating system you are using
    3. The app and app version you are emailing about
    4. A description of the issue
    5. And when you noticed the issue

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