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Thread: Fashion Story Gems gone missing

  1. #11
    New Resident
    Join Date
    Feb 2012
    Posts
    2
    I've done this twice now. I'm so angry. Seems like they did this on purpose. I emailed tl. So far I've read they don't give it back. However I I'd read one guy say he got $99 refund when his daughter accidentally bought gems. So hopefully I just want the gems back. If not then 1 star rating and delete the game. Grrrr!!!!

  2. #12
    New Resident
    Join Date
    Feb 2012
    Posts
    1
    i just checked out my store this morning and i've lost all but 1 gem. for no reason. and from what i understand TL wont reimburse them. why should we suffer because they cant get it right?

  3. #13
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by ashe14 View Post
    i just checked out my store this morning and i've lost all but 1 gem. for no reason. and from what i understand TL wont reimburse them. why should we suffer because they cant get it right?
    If you would like to know what happened to your gems, you can email support@teamlava.com
    Give them your storm ID, the game and when the gems went missing.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  4. #14

    Disappoint with TL

    Darn now I hate TL this is second time I lost germs when I didn't buy anything. I have 35-36 germs now I only have 10. I save for buy something else now my germs is missing.

  5. #15
    I just had 29 that I was saving to expand and now I have 19

  6. #16
    The forums cannot help with missing gems unfortunately. Please contact support if you need help with this issue. Link is in my signature.

    Locking this thread as it has not been touched in 9 years. Please avoid bumping old threads.
    Paul__ ~ Moderator

    Need me? Click to send a private message
    Having trouble with your game? Storm8 Support Link

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