I've done this twice now. I'm so angry. Seems like they did this on purpose. I emailed tl. So far I've read they don't give it back. However I I'd read one guy say he got $99 refund when his daughter accidentally bought gems. So hopefully I just want the gems back. If not then 1 star rating and delete the game. Grrrr!!!!
i just checked out my store this morning and i've lost all but 1 gem. for no reason. and from what i understand TL wont reimburse them. why should we suffer because they cant get it right?
If you would like to know what happened to your gems, you can email support@teamlava.comOriginally Posted by ashe14
Give them your storm ID, the game and when the gems went missing.
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Darn now I hate TL this is second time I lost germs when I didn't buy anything. I have 35-36 germs now I only have 10. I save for buy something else now my germs is missing.
I just had 29 that I was saving to expand and now I have 19
The forums cannot help with missing gems unfortunately. Please contact support if you need help with this issue. Link is in my signature.
Locking this thread as it has not been touched in 9 years. Please avoid bumping old threads.
Paul__ ~ Moderator
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