View Poll Results: Should TeamLava offer Gem compensation for system crashes over 15 minutes?

Voters
82. You may not vote on this poll
  • Yes, gamers should be given back lost food

    30 36.59%
  • Yes, gamers should be given Gems for compensation (5 minimum)

    54 65.85%
  • No, gamers understand that this stuff happens

    7 8.54%
  • I don't care either way

    5 6.10%
Multiple Choice Poll.
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Results 61 to 66 of 66

Thread: Compensation for maintenance?

  1. #61
    Fashion Designer
    Join Date
    May 2011
    Location
    Netanya, Israel
    Posts
    570
    OK, so TL got back to me about compensation. There is no gem compensation planned for the losses due to maintenance. I've asked that they brainstorm to find a nice way to compensate in some other way.

  2. #62
    Fashion Designer
    Join Date
    Mar 2011
    Location
    Earth
    Posts
    891
    They actually communicated & responded to you? That's good enough! Of course no gems for everyone but did they say is there even any compensations?
    sophiacml

  3. #63
    Fashion Designer
    Join Date
    May 2011
    Location
    Netanya, Israel
    Posts
    570
    I asked them nicely if they can think of something nice ... I recommended a day of double gifts! They responded in a private msg.

  4. #64
    Executive Chef
    Join Date
    Jun 2011
    Posts
    1,735
    Quote Originally Posted by Superyalda View Post
    I asked them nicely if they can think of something nice ... I recommended a day of double gifts! They responded in a private msg.
    What did that private message say?
    I don't care about getting gems for something I cooked with coins but I want the food or clothes or factory orders back because it was not my fault they spoiled.

  5. #65
    Executive Chef
    Join Date
    Mar 2011
    Location
    The Volcano
    Posts
    3,222
    Quote Originally Posted by xSnowyOwlx View Post
    What did that private message say?
    I don't care about getting gems for something I cooked with coins but I want the food or clothes or factory orders back because it was not my fault they spoiled.
    Wouldn't that defeat the purpose of a private message?

    At this point, I don't believe any compensation is being planned for the maintenance.

  6. #66
    Fashion Designer
    Join Date
    May 2011
    Location
    Netanya, Israel
    Posts
    570
    GM, please keep it open for discussion since it's a real stick in the mud.

    And BIG THANK YOU for posting publicly to let the users here know what's going on.

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