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Thread: Collecting coins from habitats is counting down instead of up.

  1. #1
    New Resident
    Join Date
    Sep 2015
    Posts
    9

    Collecting coins from habitats is counting down instead of up.

    I remember seeing 2.1 billion coins at one point, and noticed today that collecting coins is counting down instead of up. Then I noticed my coins amount is a negative number. Anyway to fix this? I was looking forward to 3 billion coins.

    Click image for larger version. 

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    The game version is 2.9.0.1g and I have up-to-date Android on a Samsung Galaxy S23 Ultra. I restarted the game and phone multiple times. I collect about 2.5M per sweep of the island and collect once every day or 2, so it probably started a week or 2 ago.

  2. #2
    Community Manager [S8] Vanellope's Avatar
    Join Date
    Aug 2018
    Posts
    441
    Quote Originally Posted by arrows420 View Post
    I remember seeing 2.1 billion coins at one point, and noticed today that collecting coins is counting down instead of up. Then I noticed my coins amount is a negative number. Anyway to fix this? I was looking forward to 3 billion coins.

    Click image for larger version. 

Name:	SmartSelect_20240221_163916_Dragon Story.jpg 
Views:	14 
Size:	102.6 KB 
ID:	73263

    The game version is 2.9.0.1g and I have up-to-date Android on a Samsung Galaxy S23 Ultra. I restarted the game and phone multiple times. I collect about 2.5M per sweep of the island and collect once every day or 2, so it probably started a week or 2 ago.
    This issue can occur if your Coin balance reaches the maximum number in 32-bit computer language (2,147,483,647). While the game supports 64-bit, you may encounter this cosmetic issue if your device hardware or software doesn't support a higher value.

    You'll need to contact Support so they can help with your Coin issue. Link is in my signature

  3. #3
    New Resident
    Join Date
    Sep 2015
    Posts
    9
    You'll need to contact Support so they can help with your Coin issue. Link is in my signature
    OK, Thanks Vanellope, I'll see what they say.

    It took me 8+ years to hit 2 billion. If it's unfixable and I reach zero I'll just have to do it again. At least till I'm one of the folks that can no longer log in.

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