I am fully connected to the internet. However, on both my phones, I am unable to load your game. The message I am given states verbatim, ?Connection Error Thanks for getting our newest update please connect to the internet once to enable offline play?.
So the be crystal clear:
1. I?ve not downloaded one of your updates in years. I can?t remember when you actually had one.
2. I am clearly
Connected to the internet as evidenced by my
ability to send you this communiqu?.
3. I?ve already deleted and reinstalled the app.
If you?ve shut the game down, fine. Just tell someone. But if it?s running, you seem to have a bug.
Please submit a request to support so an agent can take a look at your account, thanks.