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Thread: Game will not load

  1. #121
    Fashion Designer Lilliepaddd's Avatar
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    Quote Originally Posted by RoyalBlue305 View Post
    Ok this seems to be the fix. I just updated to 17.2.1 and I got into the game. Try updating your device. Fyi this update took awhile so be sure to close out all your apps before initiating the update. Hopefully this works for everyone. Good luck and Merry Christmas!
    How do you update when you don?t have the option? I have an 8s. Not planning to get a new phone just for a game. This is ridiculous. But thank you!

  2. #122
    Fashion Designer Lilliepaddd's Avatar
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    Quote Originally Posted by judyandthecat View Post
    There is no fix at this time and I am still locked out.
    I got in and started County Fair but Game kicked me and have not been able to get back in.
    I have hard rebooted ... etc but took me several hours yesterday to connect.

    I have deleted and reinstalled which helped me in the past but looks like that window has been shut for me.

    I don't know how to get in ...

    Merry Christmas Old Woman from Canada!

    I wish Happy Farming to those that are able to connect.
    Enjoy your Farms!
    Judy do you have newer devices?

  3. #123
    Volunteer Moderator judyandthecat's Avatar
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    Quote Originally Posted by Lilliepaddd View Post
    Judy do you have newer devices?
    My son bought me a new iPad for my birthday and cloned the old iPad to it.

    Game won't usually open on new iPad so I am playing on the old device.

    Game won't open on my iPhone but my phone a few years old too.

    I am not updating iOS
    I don't like change
    Volunteer Moderator. Here to answer questions!
    I am a Farmer and a Player just like you!
    Need Technical Help With Your Game?
    Contact Storm8!

    Storm8 Support Form: https://support.storm8.com/hc/en-us/requests/new

  4. #124
    Fashion Designer Lilliepaddd's Avatar
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    Quote Originally Posted by judyandthecat View Post
    My son bought me a new iPad for my birthday and cloned the old iPad to it.

    Game won't usually open on new iPad so I am playing on the old device.

    Game won't open on my iPhone but my phone a few years old.

    So you don't think the new update has anything to do with why we can't access the game?

  5. #125
    Volunteer Moderator judyandthecat's Avatar
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    Quote Originally Posted by Lilliepaddd View Post
    So you don't think the new update has anything to do with why we can't access the game?
    No absolutely not.
    Lots of players can access the game and I am sure everyone hasn't updated iOS.

    I got on a few minutes ago... not sure for how long so basically no rhyme or reason.
    Volunteer Moderator. Here to answer questions!
    I am a Farmer and a Player just like you!
    Need Technical Help With Your Game?
    Contact Storm8!

    Storm8 Support Form: https://support.storm8.com/hc/en-us/requests/new

  6. #126
    Fashion Designer Lilliepaddd's Avatar
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    Quote Originally Posted by judyandthecat View Post
    No absolutely not.
    Lots of players can access the game and I am sure everyone hasn't updated iOS.

    I got on a few minutes ago... not sure for how long so basically no rhyme or reason.


    Ok and that's good to know...hope you can stay in!

  7. #127
    Fashion Designer Lilliepaddd's Avatar
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    I have no problem getting into my baby farm. Go figure...I see my show ponies are ready to collect...darn!

  8. #128
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    Quote Originally Posted by Lilliepaddd View Post
    How do you update when you don?t have the option? I have an 8s. Not planning to get a new phone just for a game. This is ridiculous. But thank you!
    Oh I'm sorry! Yes that might be a problem with an older device. After time those devices just aren't supported by Apple anymore so there is a ceiling to the upgrade level. I have an old iPhone I use to just stream music and there are no more available upgrades.

    Unfortunately in your case, you potentially will continue to have this issue going forward. I'm not sure there is an answer for it. I'm sorry 😞

  9. #129
    Fashion Designer Lilliepaddd's Avatar
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    Quote Originally Posted by RoyalBlue305 View Post
    Oh I'm sorry! Yes that might be a problem with an older device. After time those devices just aren't supported by Apple anymore so there is a ceiling to the upgrade level. I have an old iPhone I use to just stream music and there are no more available upgrades.

    Unfortunately in your case, you potentially will continue to have this issue going forward. I'm not sure there is an answer for it. I'm sorry 😞
    So are you saying the iOS update?s affect the game performance?

  10. #130
    Rhino Keeper
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    I wasn’t able to get in the game until after I updated. I didn’t even know there was an update so thanks for that. I just noticed that Facebook no longer connects, so the game isn’t backed up to Facebook now. Does that mean you could lose everything? I got an error message & it says the developer is aware that the app is not active on Facebook. Was there any communication about this?

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