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Thread: Game will not load

  1. #241
    Rhino Keeper
    Join Date
    Oct 2014
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    227
    Quote Originally Posted by Lilliepaddd View Post
    I see nothing has changed....still locked out ((
    Unlocked during 12 hours this Sunday after a year.
    Have a good next Week.

  2. #242
    Moderator (volunteer) judyandthecat's Avatar
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    Apr 2014
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    Quote Originally Posted by Lilliepaddd View Post
    I see nothing has changed....still locked out ((
    I have spent four hours hitting try again today... with no luck.
    Volunteer Moderator. Here to answer questions!
    I am a Farmer and a Player just like you!
    Need Technical Help With Your Game?
    Contact Storm8!

    Storm8 Support Form: https://support.storm8.com/hc/en-us/requests/new

  3. #243
    Moderator (volunteer) judyandthecat's Avatar
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    Apr 2014
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    Another day and I run my battery from a hundred percent to fifty percent hitting try again over and over.
    Volunteer Moderator. Here to answer questions!
    I am a Farmer and a Player just like you!
    Need Technical Help With Your Game?
    Contact Storm8!

    Storm8 Support Form: https://support.storm8.com/hc/en-us/requests/new

  4. #244
    Moderator (volunteer) judyandthecat's Avatar
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    Well doesn't look good for my farm...
    Been trying again today for hours...
    Volunteer Moderator. Here to answer questions!
    I am a Farmer and a Player just like you!
    Need Technical Help With Your Game?
    Contact Storm8!

    Storm8 Support Form: https://support.storm8.com/hc/en-us/requests/new

  5. #245
    Fashion Designer Lilliepaddd's Avatar
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    Jan 2015
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    798
    Quote Originally Posted by judyandthecat View Post
    Well doesn't look good for my farm...
    Been trying again today for hours...
    I can't believe nothing can be done! Here you are a volunteer moderator and this is what you have to put up with, unreal! This is insane. I'd rather be playing this farm game. I don't get it!

  6. #246
    When I’m locked out of the game can anyone tell me why get notifications from the game.

  7. #247
    Moderator (volunteer) judyandthecat's Avatar
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    Apr 2014
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    I tried for three hours today but no connection.
    I did get an error code though.
    Request Error - 1001
    Click image for larger version. 

Name:	IMG_9056.JPG 
Views:	9 
Size:	59.7 KB 
ID:	75141
    Volunteer Moderator. Here to answer questions!
    I am a Farmer and a Player just like you!
    Need Technical Help With Your Game?
    Contact Storm8!

    Storm8 Support Form: https://support.storm8.com/hc/en-us/requests/new

  8. #248
    Moderator (volunteer) SpiritWind00's Avatar
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    Jun 2013
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    Players, posting your communications from the support team on the forum is a violation of forum rules. Some posts have been removed.
    Forum rules can be found here.

  9. #249
    Storm8 Staff SgtBeebo's Avatar
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    May 2014
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    Portland, OR
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    We have made some adjustments on our end to try and solve this issue, please let us know if you're able to get in!

  10. #250
    Rhino Keeper
    Join Date
    Mar 2015
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    356
    Quote Originally Posted by SgtBeebo View Post
    We have made some adjustments on our end to try and solve this issue, please let us know if you're able to get in!
    thank you thank you for letting us know! you have no clue how wonderful it is to get communication from the team!

    so i have been locked out for about a day this time. i tried for about 30 minutes since seeing your post, unfortunately, i still cannot get in. however, i think your adjustment probably did help a little. i say this because i saw the chicken running longer before telling me to retry (compared to a couple hours ago, when it would only run for seconds before telling me to retry). based on my experience from the past year, i do have better chances of getting in when i see chicken running longer.

    hope my feedback can help the team get to the root of the problem

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