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Thread: This app is no longer compatible with your device

  1. #1
    New Resident
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    This app is no longer compatible with your device

    I have a google pixel 7 pro and the app seems not to work anymore.

    Is this fixable by the team? Can't sideload it aswell..

    Funny thing is Restaurant Story 1 works

  2. #2
    Moderator (volunteer) pixiegamer's Avatar
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    Quote Originally Posted by Winduuuuu View Post
    I have a google pixel 7 pro and the app seems not to work anymore.

    Is this fixable by the team? Can't sideload it aswell..

    Funny thing is Restaurant Story 1 works
    Thank you for reporting this. If you have not already, please reach out to Storm8 Support regarding this issue. I will flag this over as well just in case.
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  3. #3
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    Quote Originally Posted by pixiegamer View Post
    Thank you for reporting this. If you have not already, please reach out to Storm8 Support regarding this issue. I will flag this over as well just in case.
    Hi Pixie,

    Thanks for replying.


    [Support communications removed - moderator note from SpiritWind 24 Dec].
    Last edited by SpiritWind00; 12-23-22 at 02:26 PM. Reason: removed support comments

  4. #4
    Moderator (volunteer) SpiritWind00's Avatar
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    Storm8 advise that unfortunately there is no information available as to the reason why the app is no longer available in the Google Play store. If we hear more, we will post again. Thanks.

    Please be mindful that there are forum rules that apply to posting support comments on the public forum.

  5. #5
    Rhino Keeper
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    Dec 2015
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    I updated my iOS to16. I no longer can play. The restaurant won’t rotate and is on an angle. Can’t clear tables or cook, half way thru a challenge. Can send gifts and visit who visited me but can’t tip nor post. Is there anyway to let my neighbours know that I haven’t given up on them? The pic is too big for screen. Have updated my device to latest iOS and now having issues with restaurant 2. Can get on game, however, it won’t rotate, pic too large for screen can accept gifts, can’t clear tables or cook even though can increase stock, can visit those on visit screen but can tap their hearts nor return home. I can’t get neighbours screen up. Can’t tap on cooked meal can.
    Nor fill my order. Have documented
    HELP
    Last edited by kanajunroses; 03-18-23 at 01:41 PM.

  6. #6
    Rhino Keeper
    Join Date
    Oct 2014
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    Quote Originally Posted by kanajunroses View Post
    I updated my iOS to16. I no longer can play. The restaurant won?t rotate and is on an angle. Can?t clear tables or cook, half way thru a challenge. Can send gifts and visit who visited me but can?t tip nor post. Is there anyway to let my neighbours know that I haven?t given up on them? The pic is too big for screen. Have updated my device to latest iOS and now having issues with restaurant 2. Can get on game, however, it won?t rotate, pic too large for screen can accept gifts, can?t clear tables or cook even though can increase stock, can visit those on visit screen but can tap their hearts nor return home. I can?t get neighbours screen up. Can?t tap on cooked meal can.
    Nor fill my order. Have documented
    HELP
    I have the same problem.

  7. #7
    I have the same problem too. Reported months ago, no response.

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