This is the second time?s happening, last time was returned by itself. Don?t know this time, I don?t know if i need a game update or not, i search for update but no option. Please fix it. Thanks
This is the second time?s happening, last time was returned by itself. Don?t know this time, I don?t know if i need a game update or not, i search for update but no option. Please fix it. Thanks
I just collected from my nine Show ponies...one at a time..Originally Posted by caterpilar88
I took a screenshot before starting and when I got done collecting and I received all my gems.
You need to contact Storm8 by clicking on the link at bottom of my post.
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I did sent the email message, it happened again today but no gems return me when i try 5 pony no addeed gems but then i try last one pony it add 15 gems, . Very tired of it when it happened to me only
Did you force close and reopen the game to see if the gems were there?
You have to recontact Storm8 about this.
Click on the link at bottom of this post.
Volunteer Moderator. Here to answer questions!
I am a Farmer and a Player just like you!
Need Technical Help With Your Game?
Contact Storm8!
Storm8 Support Form: https://support.storm8.com/hc/en-us/requests/new
Yea I harvest and i saw I received gems, then i log out and back in saw no gems add, i harvest last one pony I received 15 gems still there but 5 pony gave 75gems gone, it took off 75 gems no add back like it was. I already contacted s8 no response yet, i hope they fix the game so I don?t have any that problem later.i close the game even deleted and redownload but nothing new happening
Can you tell me by the way i contact them through the link in this forum, are they received my letter yet? Because they not emaill and said they already received and wait for fixing it,, or i have to wait till next yeat to fix it because they off until new year
Just click on the link at the bottom of my post.
Would be good next time you collect take a screenshot of your gems just before you collect and right after you collect and then you can include those to Storm8.
I am sure there is likely limited staff during the holidays.
Volunteer Moderator. Here to answer questions!
I am a Farmer and a Player just like you!
Need Technical Help With Your Game?
Contact Storm8!
Storm8 Support Form: https://support.storm8.com/hc/en-us/requests/new
Thanks judy, now every week harvest pony have to email s8 to credit gems for me😂 hope they return my gems plus fix it be4 I harvest the next one, so they don?t confuse which week have done yet lol
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