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Thread: Screen Orientation Problem with iOS 16.1

  1. #1

    Screen Orientation Problem with iOS 16.1

    Unable to play since upgrading to iOS 16.1. The game loads but is stuck in portrait mode while the pop-up menus are in landscape mode. Can see the play screen but can’t tap anything due to the different screen orientations. Any suggestions would be appreciated! (Have rebooted, as well as deleted and reinstalled)
    Last edited by RileyTucker; 10-27-22 at 09:58 AM. Reason: Typo

  2. #2
    Thanks for flagging - I went ahead and forwarded this to the team.
    Storm8 Staff - [S8] HungryGoblin
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  3. #3
    Moving this to Bugs & Issues
    Paul__ ~ Moderator

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    Having trouble with your game? Storm8 Support Link

  4. #4

    Any Updates? Issue still exists.

    Quote Originally Posted by [S8] HungryGoblin View Post
    Thanks for flagging - I went ahead and forwarded this to the team.
    Please update.

  5. #5
    Rhino Keeper
    Join Date
    Dec 2013
    Posts
    112
    Quote Originally Posted by RileyTucker View Post
    Please update.
    Yes please fix it. I can't play anymore (ipad pro) and have troubles switching to my other accounts through restaurant story 2. The new pop-up about some new stoves freezes the screen in addition to this other problem.

  6. #6
    Rhino Keeper
    Join Date
    Dec 2013
    Posts
    112
    Quote Originally Posted by RileyTucker View Post
    Unable to play since upgrading to iOS 16.1. The game loads but is stuck in portrait mode while the pop-up menus are in landscape mode. Can see the play screen but can?t tap anything due to the different screen orientations. Any suggestions would be appreciated! (Have rebooted, as well as deleted and reinstalled)
    I still can't play. Sunday a few weeks ago it worked for a short time, but after the maintenance downtime it was all messed up again. Nobody else having this problem? IpadOS 16.1.1, ipad pro 12.9" (5th gen)
    Deleting and re-installing does not help at all.

  7. #7
    If you press the "S" button in the corner, it should temporarily fix the issue.
    Paul__ ~ Moderator

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    Having trouble with your game? Storm8 Support Link

  8. #8

    Please fix

    This doesn't work for me!

    Quote Originally Posted by Paul__ View Post
    If you press the "S" button in the corner, it should temporarily fix the issue.

  9. #9
    I see the problem. I’m reporting this over.
    Paul__ ~ Moderator

    Need me? Click to send a private message
    Having trouble with your game? Storm8 Support Link

  10. #10

    I?m having same screen issue

    Quote Originally Posted by Paul__ View Post
    I see the problem. I?m reporting this over.
    Any estimation on when this will be fixed?

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