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Thread: Free Gift Email from S8 ! Do not open link

  1. #11
    Fashion Designer
    Join Date
    Apr 2018
    Quote Originally Posted by [S8] Elsa View Post
    If your account is suspended, this is likely a security measure from our support staff while the issue is being investigated. You'll need to contact our support team for help.
    I filed the ticket. Hopefully they can help fix this. What a nightmare.

  2. #12
    Thank you for bringing this to attention. We apologize for any inconvenience this may have caused to impacted players. We're still investigating and are still in progress of reviewing and taking any further necessary action to resolve this.

    If your account was suspended during the preliminary investigation, it has been released. Player's accounts were not compromised during the issue, however we do recommend that you change your password if you received or interacted with the malicious actor.

    If you have any concerns about your account, please submit a support ticket and our team will assist you.

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