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Thread: [iOS Update 2.3.4 Bugs] iOS update has made drops so small.

  1. #1
    Host(ess)
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    Latest update to 2.3.4

    Latest update made ALL icons in game small. Please fix this Immediately!!!!!!!!

    Extremely slow opening Neighbor list.

    Extremely slow posting on neighbor wall.

    From Elsa:
    If you experiencing issues after updating the game to the latest version 2.3.4, please include as much information as you can. Screenshots are helpful.
    Last edited by [S8] Elsa; 06-06-22 at 02:46 PM. Reason: More issues after version update

  2. #2

    New iOS update has made drops so small.

    I have no idea where to post this, so here we go. The new update for widescreen support has made the drops so incredibly small they?re hard to see. Is there any way to correct this? I tried to submit a ticket, but they closed it and told me to post feedback.

  3. #3
    Can you please submit a ticket with a screenshot and possibly recording of the issue? Please be sure to choose the "Issues/Bugs" Category.
    Storm8 Staff - PikaSquirrel
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  4. #4
    Host(ess)
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    Submitted ticket yesterday with screen shot and have NOT heard back from anyone.
    Last edited by SpiritWind00; 06-06-22 at 04:33 PM. Reason: removed ticket no

  5. #5
    Moderator SpiritWind00's Avatar
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    Do NOT post your ticket numbers on the forum. Posting and discussing support emails and issues is not allowed.
    Do not post Support emails or private communications in the forum

    Forum rules can be found here.


    Support have a lot of tickets to get through and I've known it to take up to a week before your ticket gets to the top of the list, so please be patient. It might not take that long...

  6. #6
    Host(ess)
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    Sent video, since there is size limit sent what would go through

  7. #7
    I will submit a ticket in the issues/bugs category. Thank you for this tip!

  8. #8
    Host(ess)
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    2nd time video has been sent (1109!EDT)

  9. #9
    Fashion Designer
    Join Date
    Apr 2018
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    649
    Any new info on whether or not the tiny drop size and the "can't zoom in anymore" problems are being addressed? I appreciate the wide-screen update, but if that means I can't zoom in and see the drops properly then I'd prefer to go back to the way it was before. It also makes it difficult to always hit your mark when tapping the objects. With the inability to zoom in and be precise with the tap, mistakes can be easily made. Please check on these issues. Thank you.

  10. #10
    If you are having issues with your account, please reach out to support. Link in my signature.
    Storm8 Staff - [S8] HungryGoblin
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