Page 28 of 28 FirstFirst ... 18262728
Results 271 to 278 of 278

Thread: Castle Story 05/12: Luminous Glass | event information on page 1

  1. #271
    Farm Supplier
    Join Date
    Jul 2014
    Posts
    62
    I'm happy for you but unfortunately the rest of us who locked out for 7 or more days we stucked with one unfinished Glass Shop....
    And there is nothing we can do about it....

  2. #272
    That?s great. I was able to finish and place Lily in time but she disappeared from my board and inventory. I have placed several requests from support with proof but I still don?t have her back. Stinks that I spent so many resources and gems on the goal and after several weeks, I still don?t have the prize. 😞

  3. #273
    Rhino Keeper
    Join Date
    Jun 2016
    Posts
    118
    Quote Originally Posted by ironbull2 View Post
    That?s great. I was able to finish and place Lily in time but she disappeared from my board and inventory. I have placed several requests from support with proof but I still don?t have her back. Stinks that I spent so many resources and gems on the goal and after several weeks, I still don?t have the prize. ��
    Same here

  4. #274
    Executive Chef deadpixel's Avatar
    Join Date
    Mar 2011
    Location
    Southeast Asia
    Posts
    2,745
    Quote Originally Posted by ironbull2 View Post
    That?s great. I was able to finish and place Lily in time but she disappeared from my board and inventory. I have placed several requests from support with proof but I still don?t have her back. Stinks that I spent so many resources and gems on the goal and after several weeks, I still don?t have the prize. ��
    Quote Originally Posted by izzyiza View Post
    Same here
    Have you gotten a reply from them? Maybe check deeper in your inventory? If they return Lily to you, they'd likely put her in your inventory and not in the king/queendom.

  5. #275
    Rhino Keeper
    Join Date
    Jun 2016
    Posts
    118
    Quote Originally Posted by deadpixel View Post
    Have you gotten a reply from them? Maybe check deeper in your inventory? If they return Lily to you, they'd likely put her in your inventory and not in the king/queendom.
    I check my inventory way deeper daily since they replied that were working on the issue. I guess I’ll be patient.

  6. #276
    Moderator SpiritWind00's Avatar
    Join Date
    Jun 2013
    Location
    The Glimmerwood!
    Posts
    14,975
    For those still waiting on resolution of your tickets with Support about this event, please hold tight, they have a lot to get through and they lost a day with the public holiday last week. Reach out if you need any help.

    And please remember that you are not to post the resolution of your ticket here on the forum as it's not allowed.

  7. #277
    Quote Originally Posted by deadpixel View Post
    Have you gotten a reply from them? Maybe check deeper in your inventory? If they return Lily to you, they'd likely put her in your inventory and not in the king/queendom.
    I got a reply that they are working on it on May 24. I followed up a few days ago since I hadn?t heard anything but haven?t gotten a reply back. I also checked my inventory from pretty far back and she isn?t there.
    Last edited by ironbull2; 06-05-22 at 07:46 PM. Reason: Forgot something

  8. #278
    Lily the Glassmaker should no longer be missing - this has been fixed. If you still have not received her, please reach out to support. Link is in my signature.
    Storm8 Staff - [S8] HungryGoblin
    Need help? Contact Storm8 through support.storm8.com and submit a request
    Got a new device? Transfer your games here!
    Have Facebook or Twitter? LIKE and FOLLOW us here!

Page 28 of 28 FirstFirst ... 18262728

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •