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Thread: Castle Story 05/12: Luminous Glass | event information on page 1

  1. #221
    Did anyone else get a goal called shattered ambitions after upgrading to level 10? It calls for crafting more event items with a 4 day timer.
    Last edited by AprilRenee01; 05-21-22 at 09:31 PM.

  2. #222
    I need to get 4 requests back within the first couple of hours after reset in order to have enough time left to finish. I'd really like to get Lily. Anyone playing at that time? Someone said earlier about the system seems to be more clogged at reset so I would be waiting 20 min or so after reset before sending out my requests

  3. #223
    Add me and I'll send you one if it comes through.

  4. #224
    Fashion Designer
    Join Date
    Jan 2015
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    700
    Quote Originally Posted by izzyiza View Post
    I reported the bug below already but needed to vent here!

    So with all the log in issues this week and the neighbor task issue? I finally completed the event a few minutes ago? and even without spending a single gem! Glass shop is now level 10 and Lily is placed on my board. I spend the last energy I have and, poof, the game crashes. It took a few tries to get it to reopen (I tried both iPhone and iPad). Finally opens? glass shop is still level 10, I see the task asking me to welcome Lily?but Lily is nowhere on my board? and she is not in my storage either!!!
    I just finished (had to use some gems to collect the last glass sword due to not being able to get in this afternoon). The building is upgraded to level 10, I placed Lily, and second later, the game lost connection. I can't get back in to see if Lily is still on board and building still lvl 10. I have to go to bed now. It's less than 2-1/2 hrs left for my day 10. No certainty I'd be able to get back in even if I stayed up that late. Hoping power of the post will allow my building and Lily to be fine.

    Hope S8 comes up with a good solution for everyone who had to use gems because they were kept out of the game for a while as well as for those who still can't get into the game. Resources to play this game are getting too large, and it doesn't look like their servers can handle it.

    Update - No luck of the Forum this time. I still haven't been able to get in, but I was able to complete the event last night.
    Last edited by ladlasse; 05-22-22 at 02:25 PM.
    Kingdom is Nancelot. I play regularly and try to be very swift to respond to requests.

  5. #225
    Volunteer Moderator SpiritWind00's Avatar
    Join Date
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    Moderator Warning

    * Players are once again reminded that if you need to contact Support you are not to post your communications with Support or the resolution of your ticket. This is private information and all posts will be removed.


    If you finish and lose the final prize please log a ticket.

    If you lose the crafts and use gems, take screenshots and log a ticket with support.

  6. #226
    Executive Chef
    Join Date
    Sep 2014
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    St Kilda, Melbourne, Australia
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    Quote Originally Posted by ladlasse View Post
    … Hope S8 comes up with a good solution for everyone who had to use gems because they were kept out of the game for a while as well as for those who still can't get into the game. Resources to play this game are getting too large, and it doesn't look like their servers can handle it.
    This event has been a mess!
    I warned about the problems with storybook events - but Storm8 released one anyway!
    I’m sure this has created a LOT more work to damage control.

    Storm8 NO MORE STORYBOOK EVENTS UNTIL THE PROBLEM HAS BEEN FIXED!

    Clearly there are server issues.
    Either upgrade or replace the servers.
    Perhaps try storing less kingdoms per server.

    I have been locked out for a week now.
    Definitely due some form of compensation due to all the lost energy and resources.

  7. #227
    Executive Chef deadpixel's Avatar
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    Mar 2011
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    3,045
    Quote Originally Posted by SpiritWind00 View Post
    Moderator Warning

    * Players are once again reminded that if you need to contact Support you are not to post your communications with Support or the resolution of your ticket. This is private information and all posts will be removed.


    If you finish and lose the final prize please log a ticket.

    If you lose the crafts and use gems, take screenshots and log a ticket with support.
    What if we have crafted everything and just need to login to collect our crafts and complete the upgrade of the glass shop but the game refuses to allow us to do so?

    I had everything ready 16 hours ago but the game crashed when I collected the Glass Armor and has since then refused to allow me to login. With just one-and-a-half hours left on the event clock, I may not finish the event through no fault of mine.

    What are my options with Support?
    Last edited by deadpixel; 05-21-22 at 10:37 PM.

  8. #228
    Executive Chef deadpixel's Avatar
    Join Date
    Mar 2011
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    Southeast Asia
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    3,045
    Quote Originally Posted by hagypagy View Post
    This event has been a mess!
    I warned about the problems with storybook events - but Storm8 released one anyway!
    I’m sure this has created a LOT more work to damage control.

    Storm8 NO MORE STORYBOOK EVENTS UNTIL THE PROBLEM HAS BEEN FIXED!

    Clearly there are server issues.
    Either upgrade or replace the servers.
    Perhaps try storing less kingdoms per server.

    I have been locked out for a week now.
    Definitely due some form of compensation due to all the lost energy and resources.
    S8 should simply award every player with the completed Glass Shop and Lily. This would save us all the effort of having to send tickets demanding for the items and save them the work of having to answer hundreds of tickets.

    That of course would be the smart thing to do since awarding players these items would cost them absolutely nothing except the chance of later selling it to players who legitimately missed playing or completing the event.

  9. #229
    Hey I can get in like most of the time, so if you need someone to accept ask your neighbors stuff, add me.
    I love the artwork. All this glass is so pretty. But now Im really worried about Chapter 10...
    I waited until auto start. So which Chp should be today? Im always confused with this: Chp 7 in the book title, 4 days left on the value pack and 3 days left in the book left and4 days left on the logo for the storybook... this really should be the same numbers...

  10. #230
    Fashion Designer
    Join Date
    Feb 2014
    Posts
    727
    Ive been stuck on 16 chalices for 19 hours now. Despite enough new neighbours during that time to make up the missing 4.

    The game has reset now so I can ask all my neighbours again (58 of them with all obviously inactive ones deleted a few months ago).

    This means I've been stuck on goal 1 of 4 for 24 hours
    Last edited by idrispad; 05-22-22 at 12:14 AM.

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