Page 3 of 38 FirstFirst 1234513 ... LastLast
Results 21 to 30 of 377

Thread: Won't open

  1. #21
    Rhino Keeper
    Join Date
    May 2013
    Posts
    102
    This has been problem for me. I did attempt to log an Issue but I’m not convinced it submitted as I usually get a auto confirmation & don’t have one. It was not loading for most of day before. Then it was ok for a while but has now gone back to failing to load.

  2. #22
    Quote Originally Posted by redlorry View Post
    This has been problem for me. I did attempt to log an Issue but I’m not convinced it submitted as I usually get a auto confirmation & don’t have one. It was not loading for most of day before. Then it was ok for a while but has now gone back to failing to load.
    Please private message me the ticket number and I will check on it. Thank you!
    Storm8 Staff - [S8] HungryGoblin
    Need help? Contact Storm8 through support.storm8.com and submit a request
    Got a new device? Transfer your games here!
    Have Facebook or Twitter? LIKE and FOLLOW us here!

  3. #23
    Executive Chef
    Join Date
    Sep 2014
    Location
    Coburg, Melbourne, Australia
    Posts
    1,172
    Quote Originally Posted by [S8] HungryGoblin View Post
    The team is aware of the loading issue that some players are having and are already looking into it. Please continue working with Support. Thanks!
    Support hasn’t been much help - has been 5days I’ve been locked out … and now Storm8 is on their weekend, so will be at least a few more days.
    Seems this is a low priority for Storm8 to fix.
    Last edited by hagypagy; 01-21-22 at 10:24 PM.

  4. #24
    Rhino Keeper
    Join Date
    Mar 2012
    Posts
    294
    Quote Originally Posted by hagypagy View Post
    Support hasn’t been much help - has been 5days I’ve been locked out … and now Storm8 is on their weekend, so will be at least a few more days.
    Seems this is a low priority for Storm8 to fix.
    Yea. I?m still locked out. It?s not my device that?s the problem. It?s my main CS account. I?ve been able to load my second CS account on my phone & iPad no problem. I have 25gbs of space on my phone & 50gbs space on my iPad. I close all other apps, I?m using my data, I?ve deleted & reinstalled the app multiple times. I?ve sent tickets to storm8, What else can we do?

  5. #25
    Executive Chef
    Join Date
    Sep 2014
    Location
    Coburg, Melbourne, Australia
    Posts
    1,172
    It’s been 7days now!
    Storm8 is a fix coming?!?

  6. #26
    The team is still investigating. Thank you for your patience.
    Storm8 Staff - [S8] HungryGoblin
    Need help? Contact Storm8 through support.storm8.com and submit a request
    Got a new device? Transfer your games here!
    Have Facebook or Twitter? LIKE and FOLLOW us here!

  7. #27
    Executive Chef
    Join Date
    Sep 2014
    Location
    Coburg, Melbourne, Australia
    Posts
    1,172
    Would a simple fix not just be to move my kingdom to a new server?
    I’m guessing it would be a server issue due to the fact only some accounts are affected??

  8. #28
    Executive Chef
    Join Date
    Sep 2014
    Location
    Coburg, Melbourne, Australia
    Posts
    1,172
    This fixed things.
    Thank you

  9. #29
    Quote Originally Posted by hagypagy View Post
    This fixed things.
    Thank you
    Thanks for letting us know you were able to get in.
    Storm8 Staff - [S8] HungryGoblin
    Need help? Contact Storm8 through support.storm8.com and submit a request
    Got a new device? Transfer your games here!
    Have Facebook or Twitter? LIKE and FOLLOW us here!

  10. #30
    Executive Chef
    Join Date
    Sep 2014
    Location
    Coburg, Melbourne, Australia
    Posts
    1,172
    Quote Originally Posted by [S8] HungryGoblin View Post
    Thanks for letting us know you were able to get in.
    Was able to get in all night with zero issues … but now this morning I don’t have access again!

Page 3 of 38 FirstFirst 1234513 ... LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •