I was able to get in for a little while last night and then again this morning. When I logged in a few minutes ago I got two of the Horse Rider of Reset Doom. The game locked up and I closed it down to try to log in again. When I did, everything was gone. I was at the beginning screen for new players. I’ve added that to my earlier ticket and am hoping it can be reversed. Just posting this to give everyone a heads up as to what might happen. Good luck everyone!
Here we go again! Impossible to complete an adventure if I can?t log in for more than 2 days. This is becoming a regular problem.
I haven’t been able to access my game for 40+ hours now. My wife is in the same situation.
Can you let us know how we contact support if we’re not able to log in to the game?
Sorry friends, not been able to get on for the last 2 days. Ticket submitted. Good luck to those who can play.
I've noticed quite a few posts now of players posting their support comms here on the forum. Posting and discussing support emails and issues is not allowed. This is a violation of forum rules and all posts will be removed for privacy.
Here is the link to the stand alone rule for your information:
Do not post Support emails or private communications in the forum
Please stop any future storybook events until the issue is resolved.
This is the third where there has been connection issues.
Storm8 better compensate players the prizes this time!
My requests re: the Rainwater Mill were just ignored.
Last edited by [S8] HungryGoblin; 05-26-22 at 04:54 PM. Reason: removed support action